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Reviews of SpringHill Suites Charlotte Lake Norman/Mooresville

3 out of 5
SpringHill Suites Charlotte Lake Norman/Mooresville
121 Gateway Blvd, Mooresville, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 497 reviews" "
Rating 8 - Good. 113 out of 497 reviews" "
Rating 6 - Okay. 26 out of 497 reviews" "
Rating 4 - Poor. 16 out of 497 reviews" "
Rating 2 - Terrible. 10 out of 497 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

charles, euclid

Liked: Cleanliness, amenities, property conditions & facilities
Over all positive experience
Stayed 1 night in May 2024

10/10 Excellent

Jelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite with living room area. Very cozy and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

brittney

Travelled with family
Liked: Cleanliness, amenities
The rooms were big & spacious for a big family
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great suggestions for dinner, walk across street! Perfect!
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and accommodating to my family. The room was spacious and fit all five of us comfortably. I'd highly recommend SpringHill Suites in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints at all. Very comfortable and spacious and terrific restaurant steps away. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Second time staying with family. Lots of food options around hotel parking lot. Pool is showing some signs of age, but otherwise great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Aaron

Stayed 1 night in Feb 2024

10/10 Excellent

Aahley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that this hotel had a convenient location. It was close in proximity to the highway, restaurants and shopping.
Stayed 1 night in Dec 2023

10/10 Excellent

Wesley, Wyalusing

Travelled with partner
Liked: Staff & service, property conditions & facilities
We liked the room and the neighborhood. Strong internet. We arrived late and left early so we didn't have a lot of time to enjoy the premises.
Stayed 1 night in Feb 2024

6/10 Okay

Iftah

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Nice hotel, good breakfast, comfy bed, but my non smoking room smelled like a cigarette....someone came with a scent spray which was effective for a while.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ugonna

Stayed 1 night in Jan 2024

10/10 Excellent

tina

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nelson, Port St Lucie

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Nov 2023

10/10 Excellent

Ruby

Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Travel
Our stay was pleasant. I do think an update might be needed. The hair products had fallen off the wall and weren’t replaced. The employee at the bar was not as friendly as I would expect. Breakfast was okay. My husband ask for a packet of pepper. There were none and was handed a regular pepper shaker. The breakfast wasn’t replenished very well. There was only skim milk available. These are just things I observed which I know can be addressed and improved upon.
Stayed 1 night in Nov 2023

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Rona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mooresville location..
Stayed 2 nights in Sep 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the suite room with the extra space. The breakfast was very nicely done!
Stayed 2 nights in Sep 2023

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

michael

Stayed 1 night in Sep 2023

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around the property was clean with the exception of the carpet. That needs to be replaced. The bathroom could use some upgrades but was clean. Breakfast was good but on the second day of our stay several items had ran out and no one was available to ask when any thing else would be brought out. The property was quiet and in a great location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Nicole

Stayed 1 night in Aug 2023

10/10 Excellent

Tracee Owens

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Springhill Suites of Charlotte Lake Norman/Mooresville! Our room was very clean, roomy, and nice. All staff were awesome!!
Stayed 3 nights in Aug 2023

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Im
Stayed 1 night in Jul 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and pleasant. Room was very clean. Breakfast was good and selection reasonable. Pool is old, small and indoors and seems to be part of a rehab area. Location is excellent - close to an exit but very quiet, lots of very nice small restaurants in walking distance. Overall, very nice place to stay!
Stayed 4 nights in Jul 2023

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay Overall
Despite there being a lot of kids in the hotel, it was quiet. Breakfast was so-so. No cereal…hmmm…interesting. Beds were comfortable and the room was large and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Disliked: Staff & service
Not enough staff. It took 20 minutes to check in. Room was a little dirty. We found hair in the bed.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean hotel and spacious room. The breakfast food was very good! The staff was friendly and courteous! I would highly recommend this hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is really easy to get to from the highway. Lots of convenient food options within walking distance. Unfortunately the whirlpool is out of order :(
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the cleanliness, the staff were amazing and it was convenient to all. The only thing was that there was no shower gel and I had to ask for little tiny ones from the cart and the sheer window was torn. But those items did not affect how we felt about our stay. Thank you!
Stayed 3 nights in Jun 2023

10/10 Excellent

Beverly

Stayed 1 night in Jun 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mikia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

charles, euclid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, nothing to complain about
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Gerald L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely decorated and the staff was friendly and welcoming
Stayed 1 night in Apr 2023

8/10 Good

Dale

Stayed 1 night in Apr 2023

6/10 Okay

carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Nathan, Fonthill

Stayed 1 night in Apr 2023