Intown Suites Extended Stay Matthews Nc - East Independence Blvd

2.5 star property
Extended stays become more comfortable with practical amenities that make life easier - from on-site laundry facilities to convenient snack vending machines

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Travelers find home comforts at Intown Suites Extended Stay Matthews Nc - East Independence Blvd. The property offers practical conveniences that matter during longer stays - on-site laundry facilities, vending machines for quick snacks, and in-room WiFi to stay connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

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Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

Frequently asked questions

Is Intown Suites Extended Stay Matthews Nc - East Independence Blvd pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Intown Suites Extended Stay Matthews Nc - East Independence Blvd?

Check-in start time: 11:00 AM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Intown Suites Extended Stay Matthews Nc - East Independence Blvd?

Checkout is at 11:00 AM.

Where is Intown Suites Extended Stay Matthews Nc - East Independence Blvd located?

Situated in Matthews, this hotel is within 3 miles (5 km) of Novant Health Matthews Medical Center, Matthews Community Center and Bowlero Matthews. McAlpine Creek Greenway and Sportsplex at Matthews are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

5.8

Cleanliness

6.0

Amenities

9.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

Reviews

Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice , Room was clean
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and Kind. My time there was calm and pleasant.
Stayed 14 nights in Apr 2026
Verified

2/10 Terrible

MarieLouise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely shocking the state of this place, if a health inspector would visit this place it should be shut down.
Stayed 10 nights in May 2026
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort

Roach Coach Motel!

Roach infested rooms. Refusing to reimburse for unspent nights until I involved hotels.com. Nasty, Nasty, Nasty place. Do NOT stay here. Trap was hidden behind refrigerator and full af.
Stayed 15 nights in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Clean room nice staff
Stayed 7 nights in Apr 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Good stay!
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Lisa

Stayed 21 nights in Dec 2025
Verified

4/10 Poor

Bobby

Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Lathen

Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Devin

Stayed 23 nights in Aug 2025
Verified

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Carletta

Stayed 21 nights in Jun 2025
Verified

2/10 Terrible

Ronald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023