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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews with free breakfast and fitness centre

Choose dates to view prices

Hampton Inn by Hilton Charlotte/Matthews offers Southern hospitality with practical perks. Enjoy a free breakfast buffet, dry cleaning services, in-room WiFi, a fitness center, and a seasonal outdoor pool. Guests consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
The current price is ฿2,574
฿2,966 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.3 km
  • Sportsplex at Matthews - 6 min drive - 5.6 km
  • Bojangles' Coliseum - 13 min drive - 14.6 km
  • Spectrum Center - 18 min drive - 20.3 km
  • SouthPark Mall - 18 min drive - 15.1 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Miki's Restaurant - ‬20 min walk
  • ‪Krispy Kreme - ‬9 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Property highlights
At Hampton Inn by Hilton Charlotte/Matthews, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), express check-out and express check-in
  • A front desk safe, luggage storage and coffee/tea in reception
  • A vending machine, a 24-hour front desk and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 91 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and heating

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  • Free WiFi
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The price is ฿3,552
฿4,094 total
includes taxes & fees
13 Nov - 14 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is Hampton Inn by Hilton Charlotte/Matthews pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hampton Inn by Hilton Charlotte/Matthews?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hampton Inn by Hilton Charlotte/Matthews on 30 Nov 2025 start from ฿2,573.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hampton Inn by Hilton Charlotte/Matthews?

Self-parking is available for USD 5.12 per day.

What time is check-in at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hampton Inn by Hilton Charlotte/Matthews?

Checkout is at 11 AM.

Where is Hampton Inn by Hilton Charlotte/Matthews located?

Situated in Matthews, this hotel is within 3 miles (5 km) of Novant Health Matthews Medical Center, Matthews Community Center and Bowlero Matthews. McAlpine Creek Greenway and Sportsplex at Matthews are also within 3 miles (5 km).

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Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 277 out of 672 reviews
Rating 8 - Good. 201 out of 672 reviews
Rating 6 - Okay. 93 out of 672 reviews
Rating 4 - Poor. 54 out of 672 reviews
Rating 2 - Terrible. 47 out of 672 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service
The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Stayed 4 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of things.
Stayed 3 nights in Dec 2024

2/10 Terrible

Allen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool hasn’t been operational in months/years even though Expedia said it did. They also did not have the type room reserved available.
Stayed 1 night in Jul 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this location and service was great as always. The guest service representative was a dear.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff very welcoming.
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience to many venues...
Stayed 2 nights in Aug 2022

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
Stayed 1 night in Jun 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and this stay was the best. More breakfast options. The room was very cozy and clean. Staff was kind and professional. Very pleased.
Stayed 1 night in Mar 2024

10/10 Excellent

Konni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall outstanding

4/10 Poor

Tameshia

Disliked: Property conditions & facilities
The property is in a nice area and staff there seem professional and friendly.Breakfast had a great selection. However the rooms are dates, furniture needs to be upgraded, the bathroom had cracks and holes. The bottom of toilet is rusted. This room has a cost of $169 and is certainly not worth that much.
Stayed 1 night in Jan 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends

Visiting some friends in Mathew’s and they recommended the hotel. Was not disappointed.
Stayed 1 night in Nov 2023

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water heater did not work. Both water in the sink and tub did not drain. When I tried to adjust the temperature on the thermostat on the wall, it fell off. I received no room service on the three days I stayed. I had to go and ask for fresh towels and take out my own trash. It was my worst Hilton experience.
Stayed 3 nights in Jul 2025

6/10 Okay

Kathleen

Location of as of excellent. Morning cafe excellent. Room clean. Bath had very slow drainage. Always water around our ankles when showering. Needed fresh grouting. TV not working. Think it was the remote battery. Cheerful and prompt housekeeping.
Stayed 4 nights in Sep 2024

6/10 Okay

peter

Liked: Cleanliness, room comfort
Disliked: Staff & service

basic room

The hotel is understaffed Long wait time at check in despite it being 7 .00pm. No staff to clean the room or change towels Given a room and found it was occupied and had to return to check in desk to get a new room.
Stayed 2 nights in Aug 2024

6/10 Okay

Yolandra

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
There was a sour odor in the lobby and entrance area, not sure what the smell was
Stayed 2 nights in Apr 2024

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
I was disappointed in this Hampton Inn property. There was black mold around the tub and they tried to hide it by caulking over it. But it was still at the bottom of the caulking in several places. This H Inn property is very outdated but more concerned about the mold. I will call today for compensation
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was immaculate
Stayed 1 night in Oct 2025

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025