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Embassy Suites Hotel Charlotte

3.5 star property
Prime access to Charlotte's top attractions, hearty breakfast, and complimentary evening drinks await at this welcoming hotel.

Choose dates to view prices

Embassy Suites Hotel Charlotte is near SouthPark Mall and Bank of America Stadium, perfect for city exploration. Enjoy a to-go breakfast or the daily manager's reception. The E'terie Grill & Lounge serves American cuisine, and the indoor pool offers post-sightseeing refreshment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air-conditioning
The current price is ฿4,260
฿4,909 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 9 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 10.73 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites Hotel Charlotte have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites Hotel Charlotte?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Charlotte on 7 Jun 2026 start from ฿4,260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites Hotel Charlotte pet-friendly?

Yes, Embassy Suites Hotel Charlotte allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites Hotel Charlotte?

Self-parking is available for USD 10.73 per night.

What time is check-in at Embassy Suites Hotel Charlotte?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Embassy Suites Hotel Charlotte?

Checkout is at 11:00 AM.

Does Embassy Suites Hotel Charlotte provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Embassy Suites Hotel Charlotte located?

Situated near the airport, this hotel is within 6 mi (10 km) of Charlotte Convention Center, NASCAR Hall of Fame and Spectrum Center. Bank of America Stadium and SouthPark Mall are also within 6 mi (10 km). Woodlawn Station is 25 minutes by foot and Scaleybark Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 537 out of 1005 reviews
Rating 8 - Good. 180 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 91 out of 1005 reviews

Reviews

Verified

10/10 Excellent

LaTonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh, friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Check in was smooth, the room was as described, we also enjoyed the bar and restaurant area and the complimentary breakfast was excellent. We would highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly nice and the process was so smooth, it was so quiet the environment was great ! the Rooms were so clean i would definitely go back
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gary L

Liked: Cleanliness, staff & service, amenities
the property was currently being renovated one out of three elevators work and our room had a broken heater, the staff was nice and the breakfast was good
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tanya M

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, helpful, friendly
Stayed 3 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast, room size, and staff friendly and responsive.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chryste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was slow to arrive but once it did the stay was all uphill and pleasant. The customer service was great, the room was clean, spacious and well maintained. The hotel even had Happy Hour with free drinks and light snacks!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Da'Von

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Cleaniness, great staff, amenities, beautiful hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kent

Staff/ Nia/ was very friendly and welcoming. Lobby was clean. Afternoon snacks and drinks in lobby were nice. Housekeeping was friendly. Room was spacious and clean. $10.00 charge per car for parking when booking w 3rd party(Expedia). Overall good experience and we would come back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kenniya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, breakfast was very delicious, and the rooms were nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice to have excellent free breakfasts and a couple of drinks in the evening! Hotel was under renovation so there was some noise that bothered us here and there. Staff members were all so courteous and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Easy check on, clean room, great ambiance, good food at the bar
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick overnight stay to catch an early flight out after driving 4 hrs. 2 free drinks helped ease the stress of driving in Charlotte. Drinks were well made. Food was mediocre. Reception was a little cold, room was nice and quiet, Bar staff was Great! I would stay here again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the recently remodeled rooms and it was very nice. However construction was still ongoing on other floors and the noise and parking lot congestion was a little disruptive for customers. Minimal inconvenience but interruptive for sleeping in and in-out travel on the property.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! Amazing breakfast!
Stayed 1 night in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Large, very well kept rooms. Really like the late meal service for all the people, like me, from cancelled flights.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff despite having no power & a storm!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Delphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff is friendly. My room key didn't work twice, but I was able to get quick help with that. I also was charged for parking, however I didn't drive (uber everywhere) I told the lady at the front desk, she said she would take it off but it wasn't. I called back, I was told they would take it off, but as yet they haven't.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tawnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was so friendly!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff was very helpful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

vince

Liked: Cleanliness, amenities, property conditions & facilities
The employees were very warm and helpful. The breakfast was awesome! The free drinks and snacks in the evening was very much appreciated!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
The hotel was clean, well maintained, and beautiful. Staff was friendly and accommodating. Hotel was in a convenient area.. would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh every morning and if something got low it was refilled quickly. Nice atmosphere. Staff was very attentive and the bar has a good selection
Stayed 3 nights in Dec 2025