Dear Michael,We are sorry to hear your recent experience at the RED ROOF INN CHARLESTON WEST - HURRICANE WV did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLESTON WEST - HURRICANE WV. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location and amazing coffee in lobby. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for sharing your 5/5 rating with us, Tim. Our staff at the Red Roof Inn Charleston West - Hurricane, WV was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Terry, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Charleston West - Hurricane, WV. We sincerely apologize that our cleanliness and the odor of the room did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Hunter,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Charleston West - Hurricane, WV appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

Thank you for your review! We appreciate the feedback and hope to see you again in the future.

Dear Tammy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CHARLESTON WEST - HURRICANE WV. I am happy to read that you found the room to be clean, updated and at a great rate. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Tamia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CHARLESTON WEST - HURRICANE WV. I'm so glad we earned your 4/5 score. It's rewarding at Red Roof to read that the front desk staff was great. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Toby,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our pet stay free policy. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear David, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Charleston West - Hurricane, WV. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you found our location to be nice. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Hello Cathy, The staff at the Red Roof Inn Charleston West - Hurricane, WV and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Yuri, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. Red Roof loves pets and yours is no exception! We do hope you and your fur-baby will be back to take further advantage of our pet-stay-free policy. In regards to Breakfast, it is not a listed offer at our location, however we are located near a few restaurants. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.To uphold our company s high standards, your honest remarks are appreciated in efforts to become the brand of choice. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Krishna, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Charleston West - Hurricane, WV. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our good service. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHARLESTON WEST - HURRICANE WV and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

The team at our Red Roof Inn Charleston West - Hurricane, WV would like to thank you for sharing your feedback with us, Elijah. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our great staff, along with our great location delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management

Dear JR, Thank you for your feedback. We apologize. Hope you will give us another opportunity.

Dear Rachael,Thank you for your feedback. Hope to see you soon!

Dear Kim,We thank you for your feedback and we are really happy that you enjoyed your stay with us. Thank you!

Thank you, Emily, for being our guest at the Red Roof Inn Charleston West - Hurricane, WV. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Nancy, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLESTON WEST - HURRICANE WV. It’s great to see you enjoyed your stay, resulting in a 4/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Dear Danielle,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charleston West - Hurricane, WV and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,ChirellRediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. At the Red Roof Inn Charleston West - Hurricane, WV we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Kaitlin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charleston West - Hurricane, WV and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank your feedback, we apologize that the air freshener was so strong. We will look into possibly changing the products we use in the future to prevent this from recurring. We hope that you will try staying with us the future.

Hello Saw, The staff at the Red Roof Inn Charleston West - Hurricane, WV and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charleston West - Hurricane, WV and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Whitney, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. You mentioned that the toilets and tubs were not cleaned, the floors lacked cleanliness and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay as we value your business and would like to assure you that this is not reflective of our usual standards. At Red Roof, your feedback is very important to us, so thank you for sharing.Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Dennis,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Charleston West - Hurricane, WV. I'm so glad to see you mention that you are one of our returning guest and you love what you see during your stay, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Kathy,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Charleston West - Hurricane, WV. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Wayne,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. I am glad to read that you were pleased with the safety that our property offers, the cleanliness and the value to price ratio. However, you mentioned that the bed was less than ideal. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charleston West - Hurricane, WV and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Alicia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. I am glad to read that you had a good stay and that you were pleased with the convenience of our hotel. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Milton,I appreciate you sharing your feedback following your stay at the Red Roof Inn Utica. I am glad to read everything think about the room was okay. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Christine,I appreciate you sharing your feedback following your stay at the Red Roof Inn Charleston West - Hurricane, WV. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the uncleanliness of the bed and the other concerns you listed. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. We value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Christopher,Thank you for taking the time to tell us about your experience at the Red Roof Inn Charleston West - Hurricane, WV. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the lack of cleanliness. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Steven,Thank you for taking the time to tell us about your experience at the Red Roof Inn Charleston West - Hurricane, WV. I am glad to read that you were pleased with the comfort of the room and that it is easy to get around, prompting your 10/10 score. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you for your review, we appreciate your feedback! We hope to see you again in the future.

Dear Patricia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charleston West - Hurricane, WV and I appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Deb, Thank you for taking a moment to complete our survey. Everyone here at the Red Roof Inn Charleston West - Hurricane, WV was proud to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as our Red Roof team strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your stay at the Red Roof Inn Charleston West - Hurricane, WV. I was thrilled to see you were pleased with the attentive front desk staff. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. The situation you described regarding the odor you encountered is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We will take your comments into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Caroline,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Charleston West - Hurricane, WV. I am thrilled to read that you were pleased with the cleanliness of our property, the value to price ratio and our staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHARLESTON WEST - HURRICANE WV and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Theresa,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLESTON WEST - HURRICANE WV. We apologize for the issue you had with the air conditioning, however we are happy to know that your overall stay was great. On your next stay should you have any issues while with us, please contact Redroof front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Hello Matthew,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHARLESTON WEST - HURRICANE WV and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

Hi Sam,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Charleston West - Hurricane, WV. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Todd,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHARLESTON WEST - HURRICANE WV and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

Hello Nathanial,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charleston West - Hurricane, WV. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Dear Joe, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN CHARLESTON WEST - HURRICANE WV regarding the pet friendliness and affordability. Feedback from our guests is always welcome as we strive to continuously improve the quality of the Red Roof services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hi Nicole,Thank you for telling us about your recent visit at the Red Roof Inn Charleston West - Hurricane, WV. I was happy to read that our extremely nice and helpful staff met your needs. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist