โรงแรมและที่พักในแชปเปลล์

"We were not satisfied with the customer service at all. The television set in our room was not working. We called the main desk, and the person was already frustrated and did not want to do his job. After explaining that our TV was not working, he came up and played with it for a little bit. He knew the TV was not working, but played along like he was trying to fix it. Then he proceeded to tell us that it should be ok not to watch TV for one night. We asked for a replacement, to which he said...

"Breakfast was slim on the second day"

"Was charged on credit card thst was supposed to be just a hold. Hotel will not respond back."

"It was a clean and quiet place where we could rest and be refreshed."

"It was all good"

"N/A"

"Recently updated rooms and lobby. Next to Walmart and unfortunately lots of semi parking."

"Staff was very nice and the rooms were clean and comfortable but the breakfast needs some real variety like some real eggs, sausage, bacon, biscuits something very poor quality."

"Breakfast was pretty sparse, But there was plenty of seating. Beds were comfortable and the staff was helpful. The ice machine on the second floor wasn't working, but the 1st floor one was."

"The staff was friendly, but the whole hotel was poorly kept. Broken doors, unclean floors, ripped sheets and blankets, and a bed frame that stuck out. We all stubbed our toes multiple times."

"Lovely staff and comfortable room."