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Loucerna Suites Chania

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Luxury
VIP Access
1.401298464324817E-45 star property
9.4

Exceptional

Elegance by the Old Venetian Harbour

Surrounded by the charm of Agora and Old Venetian Harbour, this aparthotel boasts individually decorated suites with premium bedding and private balconies. Enjoy archery, bicycling, and a terrace garden, along with conveniences like free WiFi, limo service, and a stocked minibar.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

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Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 2:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 20 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL800588801
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Loucerna Suites Chania pet-friendly?

No, pets are not allowed at this property.

How much is parking at Loucerna Suites Chania?

Self-parking is free at this property.

What time is check-in at Loucerna Suites Chania?

Check-in start time: 12:30 PM; check-in end time: anytime.

What time is check-out at Loucerna Suites Chania?

Checkout is at 11:00 AM.

Does Loucerna Suites Chania provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Loucerna Suites Chania located?

Located in Halepa, this luxury guesthouse is 1.1 mi (1.8 km) from Chania Archaeological Museum, and within 3 mi (5 km) of Old Venetian Harbor and Agora. Chania Lighthouse and Agia Triada Monastery are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 40 reviews
Rating 8 - Good. 6 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified

10/10 Excellent

Eleftheria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely, with the best view over all of Chania, and the owners were incredibly friendly. I would love to come back again and again!
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect. A hidden gem with amazing views of Chania from our room. We highly recommend staying here. Each morning breakfast was cooked for us by the friendly ladies downstairs. Room was cleaned daily.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Wassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. View is fantastic👍
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very uncofortable, its 2 single mattresses ,so hole in the middle was driving us mad. Unless you traveling on your own then it would not be a problem. Bathroom - shower curtain could do with chaning to different type or changed regularly, maybe as the fabric didn’t smell nice and it sticks to your body whlie showering. Breakfast very limited, no fresh vegetables or cheese to make simple sandwich. They could prepare omlet or fried eggs but only twice during our 8 nights stay we were asked what we would like. You automaticly get omlet, ham and cheese toastie, unless you make your way to find somone to tell them you want something diffrent as rarely you will be asked. Ladies at breakfast were lovely and hard working though but could improve with communication. View from the room 10/10 Location ok if you have car.
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Doha

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel to stay in Chania, with a fantastic panoramic view of the phoenican harbour and sea. The property is spacious, clean, safe, newly refurbished,and on a great location. We booked a spacious suite with 2 bedrooms, living area. The beds/furniture were comfortable, large TV, ACs, bidet, little kitchen that has large fridge, plates&cutlery, kettle and coffee machine. The owner is hospitable and gone beyond limits to make our stay a happy one. Anna, the property supervisor, is an amazing person,helpful,friendly,organised,professional. She went beyond everything to help and made sure we didm’t need anything. She brought us even a microwave to heat our food and arranged with the owner a very late check out because our plane departs at 18:00. We tremendously enjoyed our stay here, not only because it’s a great hotel, but also because of the nice people in it who made us feel at home. I definitely recommend everyone to stay here and I will be coming back very soon.
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

Sari

Liked: Cleanliness, room comfort, communication

We can warmly recommend!

The accommodation was pleasantly quiet, yet close to everything. The staff was very pleasant and friendly. We can warmly recommend!
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very pleasant and helpful. This property has a spectacular view looking west across the Chania coast line. Stratos was very helpful and had recommendations for restaurants in the area. Value property!
Stayed 1 night in Jul 2023
Verified

4/10 Poor

?????

Liked: Staff & service
Disliked: Property conditions & facilities
My room was overlooking a busy road, it was very noisy together with the construction work happening over the street. Because of the off-season time there were almost no other guests in the hotel, so the reception and lobby was always closed, and there was no place to sit inside.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute gem of a find

This was an absolute gem of a find. A small private hotel, not one of those plastic behemoths, were you are just another customer. This hotel is also a work in progress - more amenities and features are being planned. The room was very spacious, spotlessly clean,, the bed very comfortable, and the large balcony offered a stunning view over Chania. The staff - Manolis, the General Manager and Anna, the receptionist, and the cleaner - sorry, didn't get the young lady's name, were delightful and very accommodating. It is the little things like this that made my visit so memorable. A really enjoyable stay. I will use this hotel again any time I need to visit Chania
Verified

10/10 Excellent

EMANUELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella, pulita e con panorama unico. Staff gentile e disponibile. Colazione abbondante e fresca. Super consigliato
Stayed 8 nights in Aug 2025
Verified

6/10 Okay

Verified traveller

Disliked: Communication

Disappointment!

It's really a pity that a hotel on such a nice location, looks like it's abandoned. The room was clean but very basic for 95 euros per night, and very far away from our expectations according to the photos
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities
Ein wunderbares Hotel , das ich immer wieder buchen und weiterempfehlen kann
Stayed 1 night in Aug 2020
Verified

8/10 Good

Christopher

Liked: Staff & service, room comfort

Edge of Chania Hotel close to the airport

Very spacious accommodation but a little dated requiring some updating and repairs. Nice continental breakfast and friendly and helpful host. 45 minute walk from the old town and 20 mins from the airport.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with very friendly service and rooms with great views!
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful

I’ve stayed in many hotels in Europe and this was by far one of my favorites. The host loves his country and his hotel and as such was a great steward. He was incredibly welcoming and helpful. The hotel was out of the chaotic and crowded city center but close enough. The location has a beautiful view and is very peaceful. Breakfast was perfect. Thank you so very much Manolis!!
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Fernando Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nota 10

Café da manhã bem completo, localização boa, um quarto enorme com varanda, vista da cidade de Chania e do pôr do sol, atendimento do Sr. Manolis foi o melhor possível. Tudo perfeito.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist wunderbar gestaltet und hat eine tolle Lage mit phantastischen Blick auf Chania. Allerdings liegt es etwas außerhalb der Stadtmitte, so dass ein Auto empfehlenswert ist.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig opphold og mottakelse. Rommene var av grei størrelse. Fin utsikt mot Chania om du har rom med utsikt mot havet. Enkel frokost nå utenfor sesongen siden de da ikke har frokostbufett. Hotellet ligger ikke så langt fra flyplassen, så ypperlig om du ankommer sent eller skal avgårde tidlig.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing about Loucerna is the character of this property. The beatiful art painted on the walls and the cylindrical building on the side of the hill made me feel like I was in a place that was created through a lot of people that put a lot of passion into it! They had a lovely breakfast, were and very kind. Although my stay was not long it was fantastic.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fint hotel tæt på lufthavnen

Dejligt uhøjtideligt hotel smykket med ejerens fine kunst i værelser såvel som fællesarealer. Ikke nyt, men alt var funktionsdygtigt og i orden
Stayed 1 night in Aug 2018
Verified

8/10 Good

Carl Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt lille hotel tæt på Chania lufthavn

Dejligt hotel med perfekt beliggenhed i forhold til lufthavnen. Hotellet var rent og pænt og vores værelser lå med en fantastisk udsigt. Meget venlig modtagelse selvom vi kom kl. 23 om aftenen. Der var ikke så mange udefaciliteter, men da vi kun skulle overnatte 1 nat, betød det ikke noget for os. Vi kan varmt anbefale hotellet til andre, der ikke ønsker at bo i Chania centrum.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, wonderful Crete

Perfect in every way. Brilliant owner Manolis and his staff who were so friendly, helpful and welcoming. Special mention to Nick who was always happy to keep us right with any questions we had. Our views while having breakfast were the best ever. Already feel the urge to return. Western Crete is just amazing!
Stayed 7 nights in Jun 2018
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent Hotel

Everyday fresh and delicious breakfast. The receptionist, Mr Manolis always ready to help. Room service excellent. I really recommend this hotel as the next holiday staying!
Stayed 10 nights in Jun 2018
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Originale piacevole in buona posizione
Stayed 2 nights in May 2018
Verified

10/10 Excellent

josé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nuits sympa

Très agréable séjour avec de bon conseil de visite de la région.