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Elia Palazzo Hotel

4.0 star property
Upscale accommodations near Old Venetian Harbor offer a homey atmosphere with terrace views and a concierge team ready with local insights

Choose dates to view prices

Located in the heart of Chania Town, Elia Palazzo Hotel provides a refined retreat with in-room WiFi and a welcoming terrace. Guests particularly appreciate the attentive concierge staff and convenient dry cleaning services that enhance their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is ฿4,704
฿5,734 total
includes taxes & fees
2 Aug - 3 Aug

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, Hot Tub, Ground Floor

A bedroom with a bed, bedside tables, a chair, a desk, and a window.

Classic Room, Hot Tub, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

Superior Room, Balcony | Balcony

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi
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About the area

Located near the beach, Elia Palazzo Hotel is in Chania Town, a neighbourhood in Chania. Old Venetian Harbor and Agioi Apostoloi Beach are notable landmarks, and the area's natural beauty can be seen at Nea Chora Beach and Golden Beach. Greek National Football Museum and Maritime Museum of Crete are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and cave exploring nearby. Visit our Chania travel guide
Map
Theotokopoulou 54, Chania, 73131

What's nearby

  • A coastal walkway with a tall lighthouse, a stone wall, and a body of water.
    Old Venetian Harbor
    2 min walk - 0.2 km
  • A coastal lighthouse with a stone wall and a clear sky.
    Chania Lighthouse
    2 min walk - 0.2 km
  • A museum interior with historical exhibits, including maps, a model ship, and a collection of medals.
    Maritime Museum of Crete
    2 min walk - 0.2 km
  • A historic building with a clock tower, surrounded by lush greenery and a coastal cityscape in the background.
    Chania Central Market
    9 min walk - 0.8 km
  • Nea Chora Beach
    12 min walk - 1.0 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis)
    35 min drive

Restaurants

  • Remezzo
    4 min walk
  • Ταμάμ (Tamam)
    3 min walk
  • Άρωμα
    5 min walk
  • Lithos
    4 min walk
  • Mesostrato
    3 min walk

About this property

Elia Palazzo Hotel

  • Upscale hotel near Old Venetian Harbor
  • Close to Chania Central Market and Nea Chora Beach, Elia Palazzo Hotel provides a terrace, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
    • Helicopter/aeroplane tours, concierge services and a front desk safe
    • A 24-hour front desk and smoke-free property
  • Room features
  • All guest rooms at Elia Palazzo Hotel offer comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with satellite channels
    • Fridges, free infant beds and coffee/tea makers

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  • Restaurant
  • Air-conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 247 reviews
The price is ฿3,602
฿4,177 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 400 metres
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Elia Palazzo Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Elia Palazzo Hotel?

As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Elia Palazzo Hotel on 2 Aug 2026 start from ฿4,704, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Elia Palazzo Hotel?

There is free parking nearby.

What time is check-in at Elia Palazzo Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Elia Palazzo Hotel?

Checkout is at 11:00 AM.

Does Elia Palazzo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 35 per vehicle applies.

Where is Elia Palazzo Hotel located?

Located in Chania Town, this hotel is steps away from Byzantine & Postbyzantine Collection and Old Venetian Harbor. Chania Central Market and Nea Chora Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Elia Palazzo Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 79 out of 126 reviews
Rating 8 - Good. 32 out of 126 reviews
Rating 6 - Okay. 12 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding staff, great location, clean modern rooms
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel with lovely staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location, very friendly staff, room was very clean and spacious with a balcony. Would stay here again when visiting Chania.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the breakfast, staff very helpful. Spent time on the small balcony overlooking pedestrian street. Bed was very comfortable too.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on a great street! Just outside of the main harbour and only took 3 minutes to get there, great breakfast, lunch, and dinner spots all around! Would definitely stay here again.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property close to old port restaurants and shopping
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room and amenities are exactly as advertised. Breakfast was excellent!!! We enjoyed our stay.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the old town with a friendly helpful staff and wonderful breakfast. Was a wonderful location from which to explore Chania.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless room with balcony. We arrived earlier than expected and the room was already prepared for us. Great breakfast, hot and cold food with plenty of choice. Hotel is very well located for exploring Chania and would use again
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to waterfront. Nice hotel but a little dated. Reception was very helpful and breakfast was excellent. Close to beach.
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic hotel and staff. Parking is close by. Great location to Venetian port and in the old town. Would have loved to have stayed longer.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Damon Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location so convenient for walking and dining. Staff all extremely polite and friendly. Rooms spotlessly clean and breakfast very good. Our only criticism is the lack of a lift which meant my 80 year old husband having to carry heavy cases up 2 flights of stairs as we had a late arrival and no staff on duty.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Mena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Experience, staff super friendly and helpful. Although property is hundreds of years in or but the Rooftops rooms were all upgraded and clean. Location is the best if you like to experience living in the old town experience. 👍👍
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice hotel at the very good place. Excellent breakfast, big rooms and beautiful place. Only little thing there should have been A wine bottle ready in the room for silver client and there was not and there wasn’t anyone at the reception in the evening or in the morning before we left so we could not ask for that. But all the other things were great.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, amenities
Property is located in an excellent location No elevator and we needed to walk up two flights of stairs that were steep. Standard room category are rooms with windows facing back alleys No view!! Rooms with balconies are much nicer but non available for an up grade. Very basic breakfast Bread was fresh and delicious. Rooms were clean
Front of the hotel. I wish there were bistro tables for guests in the front Most hotels in old town chania had them.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service
Very nice and welcoming staff. The roof deck photos are misleading because it looks like it is a lounge area that serves meals or drinks, but there’s no furniture up there and they do not serve up there.
Verified

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
The women running the property were lovely, especially Maria, the breakfast Chef. Each day she surprised us with delicious tasty Greek treats! Absolutely amazing. The property was clean and comfortable. No fault of management, there is some noise at night from the adjacent restaurants. A sleep app can drown it out though! The women were all great here and welcoming.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Breakfast was wonderful. The lady at the front desk was phenomenal. We were staying with friends in Old Town Chania for a week and there are no cars within the city. She outlined a map and it was quite a walk with our suitcases but we never got lost. Great customer service. Tell her Thankyou.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Davide

Liked: Cleanliness, staff & service
The staff is very friendly and helpful. It's a small hotel and it needs some renovations. The room isn’t soundproof at all; I could hear the neighbors all the time.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Well-situated hotel for old town Chania that is close to the lighthouse, shops and dining. No elevator, but bellman will assist during regular hours. (3 story hotel). Small bathroom. Fantastic service, we left both days before breakfast hours and hotel packed it for us the night before.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Isac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Really great service, kind and welcoming personnel, and great room. The only negative thing I have to say is that the beds were a little too hard for me, but that’s a personal opinion. I have a pretty hard bed at home so I like them that way, but these were on the brink of to hard.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Sam

Disliked: Amenities
The hotel is located in a great location in the old town of Chania ! Very convenient on that end and the staff is nice. However we were disappointed by the hotel and its amenities which are very old and which you don’t see on the Expedia’s pictures because they did rebuild the facade of the hotel but not the inside. First, our room was on the ground floor, with no possibility of opening the window since it was a little outdoor area where some people come to sit, smoke a cigarette or dry their towels. And since we were on the ground floor we could hear the lady who was preparing the breakfast since there was a lady’s bathroom that got converted into a storage room next to us. Second, the breakfast is really basic.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to be in Chania

Very good position to both the city centre and chora beach, if you are up for a 10 minutes stroll in the morning. Staff extremely helpful for any needs. If ever in Chania again, that is the olace to be.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfy room. Just beware of limited parking spots at the public parking and on the streets. Newly implemented app by Chania city, max 4hrs and doesnt reset properly right now so you cant extend after the 1st block and it took 24-36hrs before we could renew again. Great restaurant right accross the street.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time in Chania

Nice cute boutique hotel with very good breakfast in the old town.
Stayed 2 nights in Apr 2024