This hotel was incredible. Rooms were clean and beautiful, prime location close to all the best restaurants and in front of water, incredibly helpful and kind staff. I highly recommend them and would absolutely stay there again.
Had a wonderful stay at Ambassador Residence Hotel in Chania! The location is fantastic — walking distance to the Old Venetian Harbor and all the charm of the Old Town, yet quiet enough for a peaceful night’s sleep. The room was clean, comfortable, and well-appointed. Staff were warm and welcoming, happy to share local tips for exploring the area. A great base for discovering Chania — highly recommend for anyone wanting an authentic stay close to the historic center!
This place is amazing to stay at. The views are priceless, the location to everything is convenient, the staff goes above & beyond to make sure you have everything you need and your stay is exceptional. The breakfast they have is great with plenty of options. I'd recommend this place over and over again.
Gorgeous property in the perfect location to enjoy views of the water, amazing restaurants (including the fantastic restaurant below with the friendliest staff). We stayed in the Fabric room facing the harbour and it was gorgeous! The staff at the front desk were so helpful in their recommendations for parking and activities in the area.
Great stay all around and super friendly staff! They gave us a room for an extra day at no cost because our return flight was delayed until late evening - super nice!
This is a beautiful, small boutique hotel. Very gracious staff and the rooms were immaculate and modern. Delicious breakfast. We had a stunning view of the port from our balcony. Highly recommend if you visit Chania!
Lovely property in a great location. Staff are very helpful. Facilities are great.
The hotel is in a pedestrian area with limited vehicle access.
Chania is lovely and very walkable. Lots of dining options.
The property is very nice and refurbished well and positioned well in the old town regarding shopping, restaurants and sightseeing
The only thing we didn't like was the breakfast option available which was preparing by a nearby restaurant.
The room was very big with lots of light and great temperature. The staff were always helpful. The only thing that wasn’t the best (although good enough) was the breakfast at the restaurant downstairs that was very limited.
Thank you for the great stay.
Very well positioned, right on the Chania harbour. Checking was hassle free. The reception staffs are very polite and helpful. The breakfast was well served downstairs restaurant where we enjoyed the harbour view. The breakfast restaurant was one of the best we had in Chania. Will come again. Highly recommended.
My wife and I had an amazing 3 night stay at The Ambassador’s Residence Hotel. The suite has amazing harbor views, the hotel is on the waterfront in the Old Town so walking distance to a huge array of restaurants and stores. Maria and the hotel staff were extremely welcoming and knowledgeable, setting up restaurant, car, and walking tour bookings and making our whole stay tremendously enjoyable. A really great hotel and experience. Well done!
Location, staff and facilities are top notch. Hotel itself is not reachable by car, no parking available on site, so difficult to deal with luggage etc.
Would recommend but caution on accessibility
We really enjoyed our stay, The location is excellent. The hotel style matched the area. There are tons of nice restaurantes near by. Because the location, our taxi was not able to drop us by the entrance. We needed to walk a little bit but was not terrible. However, when leaving, the taxi was able to pick up us at the entrance because it was early in the morning and at that time there is no much traffic. Overall, we really like the hotel and the area.
staff did not communicate the difficulties re hotel access due to it being located in a restricted area that doesn't allow car or taxi access. also staff were unhelpful in regards any suggestions for car parking options