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"Property is beautiful and in a great location to get to the Malecón. The complementary breakfast only had a few options: bread, cantaloupe, yogurt and coffee. Unfortunately there is a lot of construction going on all around the building so you will hear loud noises during working hours. The bedrooms have air conditioning which is necessary in April heat! Overall, a great price for a wonderful place."

"Me encantó! La atención de todo el personal es increíble, me la pasé muy bien, el hotel es ideal para la familia ❤️❤️❤️ muchas gracias!"

"The Sanctuary was spectacular. The property is beautifully designed and exceptionally well-built for a truly luxurious stay. The staff was highly attentive, the rooms were incredibly comfortable, and every detail of the design felt thoughtful and intentional, elevating the entire experience. The food was exceptional, and the pools were wonderful. I would highly recommend the all-inclusive package, and we will definitely be coming back. Oh, and Lynn was exceptional. Helped so much!"

"Todo bien solo no había pantallas en los bares para ver deporte y el sport bar abre hasta las 11 pm. "

"Hacia falta mas menu"

"Beautiful hotel. Very clean. Amazing staff. The hotel is near a grocery store and very close to downtown. Great food. Service at the pool was excellent. I can’t wait to be back there again next year."

"Our room was spectacular and clean. Amazing view. But, all appliances were VERY loud. I used the washer/dryer for all the wet clothes and they were so loud that nit even closing the doors helped the noise. The jacuzzi was also very very loud, we opted to turn it off and call it a night. The espresso machine and coffee maker, were both very loud. We did not use it again. Elevators were broken and we were on the 7th floor… not cool going down/up in heels. Not really a kid-friendly place. Over all...

"Menú de desayuno bueno, limpieza del baño regular"

"I have very mixed feelings about my stay. The resort itself is beautiful, featuring three massive pools, and generally good food with smiling staff. However, the "behind the scenes" experience was exhausting, and by the end, I was actually ready to head home early. I moved to 3 different rooms within the first few days ( Room 1: Started with a toilet that wouldn't flush and a massive sink leak. Maintenance was intrusive, returning after I asked for privacy and leaving dirty boot prints behind....

"Está súper cómodo, cuanta con cocina para que prepares tus alimentos si así lo deseas, la vista es hermosa y suficiente estacionamiento para todos los huéspedes "

"Our stay at the Hotel Mousai was exceptional. The restaurants, the room and the drink selection all exceeded our expectations. The staff were very helpful and attentive. The only thing we would’ve changed is staying longer. We will be back for sure! The all-inclusive is a must."

"Great staff!! Loved our room and the beautiful beach view. The pools weren't freezing."

"We only stayed here one night, but were extremely happy with the accommodations. The hotel and room were very clean, and we felt very comfortable staying there. The staff were very helpful and accommodating, and all of them were highly professional and friendly. The location made it very walkable to the area attractions. They serve a wonderful breakfast, that they described as being continental, but it was a fully prepared/cooked meal. Much more than we had expected. Everything about the stay...

"a"

"Property and staff is wonderful, stay there frequently "

"De lo que más me gustó sin duda fue la habitación, muy amplia, muy linda y bastante limpia. El personal en general fue atento."