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"Property is beautiful and in a great location to get to the Malecón. The complementary breakfast only had a few options: bread, cantaloupe, yogurt and coffee. Unfortunately there is a lot of construction going on all around the building so you will hear loud noises during working hours. The bedrooms have air conditioning which is necessary in April heat! Overall, a great price for a wonderful place."

"Me encantó! La atención de todo el personal es increíble, me la pasé muy bien, el hotel es ideal para la familia ❤️❤️❤️ muchas gracias!"

"The Sanctuary was spectacular. The property is beautifully designed and exceptionally well-built for a truly luxurious stay. The staff was highly attentive, the rooms were incredibly comfortable, and every detail of the design felt thoughtful and intentional, elevating the entire experience. The food was exceptional, and the pools were wonderful. I would highly recommend the all-inclusive package, and we will definitely be coming back. Oh, and Lynn was exceptional. Helped so much!"

"Beautiful hotel. Very clean. Amazing staff. The hotel is near a grocery store and very close to downtown. Great food. Service at the pool was excellent. I can’t wait to be back there again next year."

"Si tenía vista al mar pero hubo una muchacha en el lobby que me dijo que tenía todo el mini bar costo extra y al salir de la habitación nos dijo su compañero que era todo gratis "

"Hacia falta mas menu"

"Los restaurantes no tienen mucha capacidad y a veces te quedas sin poder entrar, muy pocos camastros en área de playa y la comida es poquita y sin tanta variedad"

"Our room was spectacular and clean. Amazing view. But, all appliances were VERY loud. I used the washer/dryer for all the wet clothes and they were so loud that nit even closing the doors helped the noise. The jacuzzi was also very very loud, we opted to turn it off and call it a night. The espresso machine and coffee maker, were both very loud. We did not use it again. Elevators were broken and we were on the 7th floor… not cool going down/up in heels. Not really a kid-friendly place. Over all...

"El hotel se encuentra a 20 min del aeropuerto El desayuno cumple Cuenta con alberca y gimnasio al aire libre El lugar es tranquilo ideal para descansar Se puede usar transporte público y taxi para traslados Ideal llevar auto "

"Great staff!! Loved our room and the beautiful beach view. The pools weren't freezing."

"I have very mixed feelings about my stay. The resort itself is beautiful, featuring three massive pools, and generally good food with smiling staff. However, the "behind the scenes" experience was exhausting, and by the end, I was actually ready to head home early. I moved to 3 different rooms within the first few days ( Room 1: Started with a toilet that wouldn't flush and a massive sink leak. Maintenance was intrusive, returning after I asked for privacy and leaving dirty boot prints behind....

"Our stay at the Hotel Mousai was exceptional. The restaurants, the room and the drink selection all exceeded our expectations. The staff were very helpful and attentive. The only thing we would’ve changed is staying longer. We will be back for sure! The all-inclusive is a must."

"Menú de desayuno bueno, limpieza del baño regular"

"Unbelievable views, cozy room with a bathtub which is a rare find. The best part was the kind and help staff, they carried multiple pieces of luggage up and down the stairs for me and went out of their way to ensure I enjoyed my stay"

"Muy limpio, personal muy amable, alimentos variados y buen sabor "

"Está súper cómodo, cuanta con cocina para que prepares tus alimentos si así lo deseas, la vista es hermosa y suficiente estacionamiento para todos los huéspedes "

"a"