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"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."

"My room was fabulous, large and very comfortable. The food was great too. Lovely one night stopover for work."

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"Staff lovely room great & good delicious"

"Very helpful, friendly staff. Good food. Interesting, old building but well modernised. Hamper style breakfast was difficult to eat in our room as there were no tables or chairs."

"Enjoyed walking around some hills and by the river. Visited the Castle. The breakfast was very good. I was able to park my car every evening."

"Friendly staff, good location and great pub for food and drink."

"Motel in easy walking distance to town centre. The room was very hot, so had our windows open and seagulls were screaming from 2am The room was clean plenty of hot water. Bed too soft for our liking so didn’t sleep well. Our door didn’t seem to fit right so had to slam it shut and heard a few more being slammed."

"Met expectations of a 5* hotel. Unfortunately there was a power cut, this was not a fault of the hotel. The staff handled it brilliantly and we had a very relaxing and enjoyable stay despite the slight set back."

"We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared."

"Loved the place, old building in a beautiful old town. It is what it is, if you want the Ritz then this isn't the place for you, but then there isn't a Ritz in Richmond. But it was fine for my wife and I, and I will definitely use again. Full English breakfast was great, along with cereal and toast and tea or coffee. Lovely"

"Great location, good size all round, good shower, well equipped kitchen (inc. washing machine & detergent), comfortable, quiet, parking great, good value for money."

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"Lovely quiet place to stay and a Cantonese Restaurant. Food was very good and staff exceptional"

"Great hotel and facilities. Enjoyed the sauna, hot tub and pool"

"The room, bed was clean, comfortable. The staff nice and approachable. The breakfast was good. Ideal location."