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"My wife and I stayed for 4 days , but he first night we had a small problem with the room and spoke to Megan the next morning … she immediately gave us a new room. The next morning I came out and maintenance was in the room fixing the problem ! Megan was extremely helpful and friendly! We would definately stay at the lux again each and every time we come to NY to visit our family . "

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"Staff was very friendly. Room was NOT spotless however it was clean enough to be comfortable. "

"Exactly what I needed for my overnight stay."

"The room was very clean with recent updates. Nice room for the pricepoint, we stay here when we visit relatives."

"I wanted to use the pool before work and they made accommodations for this since it was outside their normal pool hours! I greatly appreciated it! "

"easy check in and room was very clean"

"The room was great and their airport shuttle was right on time. "

"Nice room at a great price!"

"Yes "

"Historic building, friendly front desk, clean room "

"Stayed at the Tru Liverpool many times. Always a great stay. Quality breakfast, spotless rooms, great shower pressure and daily room cleaning if you want. Great amenities in the area. "

"We always stay here when traveling through Syracuse - always a welcome stop on our roadtrips. The room was very clean and the bed was exceptionally comfortable. Helpful and upbeat staff as well. Thanks for another great stay!"

"Our rooms were beautiful !! They were nicely warmed for us with easy dials to find for any changes! Had everything one needed (closet, lovely bath, comfy bed) for a great nights sleep !!"

"Nice hotel close to the caisno"

"Clean, spacious room. Staff were amazing! Very friendly and accommodating, especially Mary and Christine! "

"Loved the rooms. And didn’t like that one lamp was broken. Room 117 "

"Everything is as good as expected staff has been great "

"Everything was wonderful....."

"Greeted with a warm welcome and a spotless room. "