โรงแรมสำหรับครอบครัวใน แคเซิลร็อก

"The hotel charged me an additional $3 because they had to issue me a new key card because I had left it in my room. That’s as petty as it gets, especially since I returned the card to them upon checkout. Talk about poor customer service."

"The front desk is racist. He directly told us I don’t like your face, get out of here. He said that to me in front of my little kid. He asked us to get out of the hotel at 3am, and we even have a fully paid room for 2 nights. It’s a traumatic experience for my son. After I beg since it’s 3am and I have my little one with me, he gave us a room but the AC is not working at all. During our whole stay. I did ask them to change our room, but they refused. Worst ever."

"Our sink in bathroom didn't have cold water and very low output . Our TV in the bedroom didn't work. Clean property and room though. Nice staff. Pool is small and no hot tub"

"Very clean"

"Good location great staff. Missed having small fridge and microwave for leftovers when staying several days but overall good experience."

"Bed was comfy. Clean and modern hotel"

"Close to downtown. Good stay. Near free 16th street public bus."

"I only stood one night and had to leave early in the morning before I could get the free breakfast. Unfortunately, I had to wait 45 minutes to get into my room, asthey were shortstaffed that day and the rooms were not cleaned prior to arrival, so I had to wait."