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"Breakfast was good and everyone was very helpful."

"This was my first time checking into a hotel with a virtual check-in process. There is no lobby, and the process was easier than expected. The key is to call the number where you made the reservation, e.g. Expedia will have link to virtual check-in process and policy. Also, the call-in number should be posted somewhere at the Hotel to call in. Once you call in, the person texts you confirmation and a code after they verify your information. The code is entered into the door lock (every room has...

"I stay in this hotel a few times each year, but this time I booked "wrong room" that was not convenient to stay with my dog. The front desk customer check in person could not change the room because "I did not use their website and manager was in Reno". The dog area grass was not cut, and we caught a tick. Otherwise, it is a great hotel to stay in with a companion dog."

"The room was clean and the staff was very nice."

"Smelly, old, dated furniture, king bed had taken 90% of the space. This dump needs to be rebuilt from scratch. Arrived at 3 and was told it will cost me more to check an hour early! Just awful. Paid 150 for garbage! I feel cheated! Stay away from this dump."

"Arrived to find the office closed with a hand written note explaining lobby was closed and that you had to inquire at the hotel across the street. That hotel was also closed. Parking lot had bbqs in parking stalls, a kiddie pool in another with absolutely no parking available. We never did get checked in and had to find another hotel for the night."

"We had paid for an adjoining bedroom, but it had not been cleaned. There were some indications, such as dust on the windowsill and a plastic bottle cap under the dresser, that they don’t pay a lot of attention to cleaning. The hotel is very close to the interstate, and if it weren’t for the noisy window air conditioner, the sound of traffic would’ve been too much. The person on duty did takeoff a little from the room charge when we refused to pay for the adjoining bedroom, and the linens were...

"Loved our stay, the room was spacious, clean and comfortable. The location was central to Shasta/Burney and gave the feel of old world charm. The only reason to give 4 star was that it would be great if there were light filtering drapes, the blind was letting too much light in making it hard to sleep after 6am, that's how I like 'dark' but rest of the stay was lovely."

"The management team was very quick to respond and correct a booking error made either by us or something with the Expedia site (we thought we booked the family room, but the room full of bunk beds was reserved). We reached out to them upon arrival with the issue. We were very fortunate that they had an extra room to put our family in. The room was clean, had strong A/C, and a perfect layout for us. It only about a 3-5 minute drive to downtown for food and shopping. Overall, we were extremely...

"Its was an easy check in n check out Awesome employees!!"

"I booked this bed and breakfast the night before the check in date. I arrived at 930pm to find I should have received an access code via email in order to access the property and check in to my room. I did not receive an email with the access code and there was no staff on site. So, at 10pm I had to find other accommodations. I messaged the staff thru the Expedia app and left a voicemail. I’ve still not received a reply or a refund notice for the room night."

"Staff was friendly."

"We had a nice stay. Rooms are clean and pet friendly."

"Great location, walk to coffee and restaurants, huge room, clean and comfortable, great view of Shasta from the courtyard"

"It was nice"

"Not convenient. The ice machine was not working in the morning. The WiFi not working. The room was too basic, not pleasant at all."

"Breakfast was great. So was everything else."

"Park like setting in the side yard and comfortable chairs"

"It was a cozy facility in the beautiful surroundings. Breakfasts delivered to our room were fantastic."

"Everything was outstanding!"