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"Accueil désagréable, entrée, réception et chambre très mal propre. Odeur épouvantable corridor et chambre. Draps et couvertures mal propres. Rideaux de douche et fenêtres défait. Toiles d’araignées dans la chambre, miroir bariolé. Pas de verre ( même plastique) pour se brosser les dents. Brûlures de cigarettes dans les draps. Expérience horrible."

"Close to downtown"

"Fast, easy, affordable, clean, and safe. That's all anyone should ask for. "

"Great rooms. Fantastic customer service"

"For starters the staff was very pleasant, room was clean, bedding was excellent, no issues with parking. Having a breakfast at the hotel is perfect and the choices were great for the days we stayed."

"Room was clean. Staff was friendly. Breakfast was very good. AC kept us comfortable. There was no hook (broken) to hang clothes in bathroom. Also, an outlet was missing a cover. We did report it to front desk. All in all excellent place to stay! TY"

"Room was very nice Pool and hot tub were great. Staff lady that checked us in was amazing"

"Again great for a few nights- the pool and the breakfast are wonderful. I would stay again"

"Older place so could use some updates. But for the price was ok. Staff/owners were very helpful and friendly"

"Gd"

"Clean friendly service"

"Decent hotel. Your average room amenities probably a little past its prime but still a clean and reliable hotel to stay. Staff was very nice."

"The good : well located with easy highway access to Route 81, Watertown, Sackets Harbor, and the Thousand Islands region within 10 to 25 minutes. Reasonably comfortable rooms. Good desk staff (when they are there). The bad: continental breakfast was poor. No breads of any kind. No fruits. Bitter Coffee. The desk staff often not there. Sought towels at 10pm. Rang the service phone at desk. No one came after over 5 minutes. I finally roamed till I found a guy. Internet wifi was...

"VERY, very basic. I thought the bed was gonna break. There was an outlet right over the headboard that was being pulled so tight that the item plugged into it was pulling it sideways and out of the wall. Looked dangerous. The floor slanted and felt hollow underneath. The towels did not smell clean."

"Staff were extremely friendly and helpful."

"Very nice hotel in a great location. Staff was very helpful and attentive. Can’t wait to return when the third floor renovation is complete. The town is small but beautiful and has a rich history."

"I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, and she was probably the only positive part of the experience. The room smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the living room area smelled very bad, like it had not been cleaned or used properly for a long time. The curtains were broken, the windows...