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"Had to stay in Carthage for an extra night so decided to stay at Best western to give it a try. We got to the room really late and at 8 months pregnant all I wanted was to take a shower and sleep. I had to leave my stuff in the car, so I hop in the shower just to find my self wet and there was no shampoo no body wash no conditioner. Nothing. Had to come out to the room to call front desk and their phone didn’t even work. I called them from my personal phone and had to wait soaking wet until they...

"Rooms were clean and the location was quiet and peaceful"

"The room was nice and clean, friendly staff. The only bad thing about the stay was the hot tub being out of service and pool needed attention"

"Friendly check in."

"Our toilet handle was broken but functional. Bad on me that I forgot to report but I bet housekeeper flushes every day. Clean and quiet. GPS had a hard time getting us there. It’s on a dead end road."

"I arrived when their water was shut off and had a boil notice. I booked this hotel for the restaurant inside. I was put off by the front desk staff when I asked what are some good restaurants around. I just flew from CO to DFW and drove over to Marshall to visit an old camp. I was exhausted. I didn't get a response. Luckily I found Wal-mart and was able to get something to eat and also water to drink. If I would have known before I walked in I would have cancelled and stayed at a different...

"Rooms were super clean and a/c was COLD ❄️. Breakfast was always fresh and plentiful. Staff always smiling. 😊"

"Always a great stay shoutout to Joseph and the housekeeper for keeping rooms clean and fresh!"