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"Helpful, friendly staff and clean, functional rooms with facilities"

"Breakfast is hot and tasty, comfy room, great shower and a nice pint of cruz campo too."

"The à/c was off and our room was boiling at 20 degrees… not happy"

"This is a hidden gem. It's a charming old manor house with very comfortable rooms and lovely food. The staff can't do enough for you and are extremely helpful. It's set in its own grounds, completely hidden from the road with no noise apart from birdsong and the whispering of the trees."

"Very helpful and accommodating staff. We requested a room change that was quickly sorted out. Delightful treats at reception and delicious breakfast. Location and parking is also a bonus."

"Had to remove 2 spiders from the room on 2 consecutive days. Cushions very squishy and not supportive, didn’t sleep well. Others in our group had same issue. Beds were on high the side for someone 5’7’ and on the firm side."

"First of all i would like to say that the bedding was ruined on 2 singles.. Stained disgusting took photo.. Had someone to change the bedding .. None of us could sleep at night we were told then it was where the pipes were on & off all night .. Stayed here 3 times i don’t think i will be coming back .. Another hotel would have put us in another room .. The bedroom was really big .. It would be nice to have some sort of a discount .."

"A clean basic overnight stay. The rooms were clean and the bed comfortable. The restaurant attached was excellent . Fantastic burgers and a great breakfast. We would stay again."

"A lot of character and history. Our room was very nostalgic and quite spacious. You don’t get a fridge or AC in these older inns. There’s good beer, decent food and included breakfast. There’s a very small team of younger staff who are quite responsive and who are trying very hard to keep up in a busy environment. I think they deserve some more support to be honest. They appear to be nice kids who are a bit overwhelmed by the amount of work they have to do. We had an ant problem in our room and...

"There are no staff but check in worked well. The artwork was splendid. The river was more of a stream. The beds were comfortable. The TV screen was massive. Good hotel for an overnight stay."

"Clean room. Good location. First trip with baby and none of the requests through the app were seen or attended to. Ended up changing room because room was set up wrong. Cot finally brought had no matter so had to cosleep"

"Stayed for one night in Room 8, room was clean, spacious and well equipped looking out onto the garden. Full English breakfast was really good, although tea and coffee were extra cost. Staff were welcoming and helpful. Overall a great short stay, we will definitely visit again! "

"The hotel really caters for big events etc. and was almost empty when I stayed. I only met the receptionist who was efficient, friendly and helpful. The hotel is very large and set in its own grounds and gardens. For my stay it was very quiet - I can't comment on when it is full and busy. However, my stay was during the latest heatwave and my bedroom was without air conditioning and uncomfortably hot. The public rooms were cool and comfortable and so I sat in the empty bar -not drinking - to...

"I liked that my room was around the corner from the pub."

"Stayed here for two nights. The room was clean and spacious. Good facilities in room but it was incredibly hot during our visit so a fridge in room would have improved our stay as no air conditioning but not many days in England you would need it. Breakfast was lovely, small but everything you could want. Evening menu was a bit limited and I probably would go somewhere else for an evening meal. The staff were all excellent, friendly and helpful."

"Great hotel, beautiful building. Appreciating the hotel is family owned, it could do with a little modern tlc TV didn’t work in the bedroom for channels 1-4. Extractor fan in the bathroom didn’t work, towels are quite old, Check your dinner bill, we had 3 bottles of wine added to the bill but we’d only had 1 £25 bottle. We were being charged for 2 x £45 bottles we’d not had. When we called to get the tv satellite sorted in our bedroom it was the waiter and head waiter who attended our...

"Always live the diner, but cannot say the same for the tvs - they rarely respond to their remotes and this time a member of staff have to come and power off the wall switch (you can’t risk it yourself in case the tv crashes to the floor)."