2/10
We booked attendant Donna at the desk was fine, gave us our room key etc, the room looked like it was freshly renovated no issues except immediately I start itching and scratching I try to put it off 1 hour later its too much my skin is raw at the on my arms and ankles. Contact the front Desk Donna says let’s me talk to night time manager but no other rooms available. She call back 15 min later to tell me she can’t get bug spray because another guest never returned it. I left and night manager was aware of the situation and refused to give a refund Expedia rep also tried to plea with him and he doubled down l me in my face and refused refund
Joseph
เข้าพัก 1 คืน, กรกฎาคม 2025