Toledo Hotel

Property class: 3.5

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Reviews

6.0 out of 10
Close to Cartagena de Indias Convention Center and Clock Tower, Toledo Hotel provides free full breakfast, a terrace and shopping on-site. The on-site restaurant offers breakfast and lunch. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

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Showing 4 of 4 rooms

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In-room safe, free rollaway beds

Economy Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Room

In-room safe, free rollaway beds

Superior Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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In-room safe, free rollaway beds

Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds or 2 Double Bunk Beds

View all photos for Room

In-room safe, free rollaway beds

Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed or 2 Double Bunk Beds

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A modern hotel room with large windows offering a city view, wooden chairs, and a small table.

Holiday Inn Express Cartagena Manga by IHG

Manga
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 293 reviews
The price is ฿3,849
฿3,849 total
25 Oct - 26 Oct
Holiday Inn Express Cartagena Manga by IHG
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About the area

Located near the beach, Toledo Hotel is in Manga, a neighbourhood in Cartagena. Clock Tower and Fuerte Pastelillo are local landmarks, and some of the area's attractions include Ciudad Movil Cultural Center and Fine Arts. Caribbean Naval Museum and Jaime González Johnson Aquatic Complex are also worth visiting. Visit our Cartagena travel guide
Map
Carrera 2 # 6-40 Av San Martín, Bocagrande, Cartagena

What's nearby

  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    8 min walk - 0.7 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    13 min walk - 1.1 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    15 min walk - 1.3 km
  • Cartagena Fishing Club
    1 min walk - 0.1 km
  • Plaza de la Trinidad
    6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    14 min drive

Restaurants

  • Taboo
    5 min walk
  • Cervecería Cartagena Bar
    5 min walk
  • Rebelion
    7 min walk
  • Salon Tropical
    6 min walk
  • Casa Del Túnel
    6 min walk

About this property

Toledo Hotel

  • Hotel near Cartagena de Indias Convention Center
  • Clock Tower is located near Toledo Hotel, which provides free full breakfast, a terrace and shopping on-site. The on-site restaurant offers breakfast and lunch. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Tennis courts, tour/ticket information and a TV in reception
    • A 24-hour front desk, a porter/bellboy and meeting rooms
    • Concierge services and luggage storage
  • Room features
  • All 86 rooms offer comforts such as air conditioning, in addition to amenities such as safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • 21-inch TVs with cable channels
    • Free extra beds and daily housekeeping

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  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
8.2 out of 10, Very good, 1,002 reviews
The price is ฿3,970
฿3,970 total
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

  • Diners Club
  • Mastercard
  • American Express
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

There is no hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Toledo Hotel have a pool?

Yes, this property has an outdoor pool.

Is Toledo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Toledo Hotel?

Toledo Hotel doesn't offer parking.

What time is check-in at Toledo Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Toledo Hotel?

Checkout is at 1:00 PM.

Where is Toledo Hotel located?

Located in Manga, this hotel is within a 15-minute walk of Fuerte Pastelillo, Cartagena de Indias Convention Center and Clock Tower. Ciudad Movil Cultural Center and Santisima Trinidad Church are also within 10 minutes.

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Reviews

Toledo Hotel Reviews

6.0

6.2

Cleanliness

7.6

Location

6.4

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 13 out of 44 reviews
Rating 4 - Poor. 5 out of 44 reviews
Rating 2 - Terrible. 9 out of 44 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena la estadia, el servicio y la atencion; recomendaria que hay sectores en la parte media y de atras del hotel, donde las habitaciones tienen mucho olor a humedad y es algo molesto.
Stayed 4 nights in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Publicidad engañosa y malas condiciones.

Para empezar el hotel tenía desayuno gratis el cual no reconocieron en ningún momento, las instalaciones horribles y ni hablar de las habitaciones, parecen del siglo pasado, jamás les hacen un mantenimiento. El flujo del agua no es suficiente ni para lavarse los dientes, menos mal solo pasamos una noche en este horrible lugar. Parece un motel de mala muerte. No lo recomiendo para nada.
Stayed 1 night in May 2019
Verified review

8/10 Good

I booked this for my parents, so I cannot rate everything. However, they were very friendly at check-in. I have to say, I speak Spanish, so I don't know what other languages they speak, but I had a personal issue with my payment, and they were very accommodating and personable. The breakfast was a plate with sufficient and good food. The hotel also has a small pool, which is a plus.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
piezas muy pequeñas estrechas para movilidad,no hay donde colgar ropa o poner para desarugar
Stayed 4 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, viejo, sucio y parecía un conventillo... gente gritando en todos lados, zona de habitaciones con gente con parlantes con la música a todo lo que da...nadie les decía nada... la habitación no tenía ventana, el aire es central por lo que no podes regularlo y a la noche literalmente tuve que dormir con buzo, la cama tenía pulgas, estoy toda brotada y la mugre que había en la habitación y en el baño era de no creer...en el desayuno no tenían té, no levantaban las mesas por lo que después de 30 min de cola literal para que te den el desayuno tenias que desayunar entre la mugre que habían dejado otros huéspedes... por menos Plata nos hospedamos en lugares más decentes en boca grande. No recomiendo.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Soap was in the bathroom for the first day only. No bleach or Pine-Sol was used to clean the room. No hot water. No refrigerator.No clothes hangers and no closet to hang clothes in. The room was very small equivalent to a college small dormitory. Only one electric outlet worked, the other one did not function. No black-out window shade. I was told breakfast was NOT included even though the Expedia website said that breakfast is included. No electric elevator. No telephone in phone to call reception. VERY overpriced for the nothing that was received! A wretched experience overall!.
Stayed 5 nights in Mar 2019
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Muy decepcionada

Las áreas comunes del hotel están bien, aunque hay cosas en muy mal estado como la piscina, la habitación que me asignaron estaba totalmente descuidada, las camas en muy mal estado. El aseo del lugar no es el mejor y mucho menos la atención por parte del personal, ya que les cuesta hasta dar un saludo. Aparte de eso hubo inconvenientes con los servicios contratados y que ellos debían prestar, como el desayuno.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en PESIMAS CONDICIONES

Un Hotel que por fuera parece en Buenas condiciones ,pero por dentro es Horrible. En la Aplicación dice que en el pago están incluidos todos los impuestos y cuando llegamos nos cobrar un 19% de lo que ha habíamos Pagado. Cuando entramos a la habitación , era muy fea, nada parecido a las pocas fotos, un olor a humedad tenaz, las Paredes muy sucias y viejas, el aire acondicionado era como automático (de los viejos), para disminuir el frío tocaba ponerle una toalla encima , el televisor era una Cajita vieja colgado en el techo y por último la habitación da a un vacío donde es la zona de comidas y se escucha todo lo que Habla la Gente. Es muy feo este Hotel y la Atención del personal no es la mejor. aparte en la aplicación decia que el precio incluía el Desayuno y allá no nos dieron nada, su solución fue que pudiéramos la Queja en la Aplicación . Que lástima haber pagado con Anticipación, porque de saber que era así no hubiera dado un Solo peso por ese sitio.
Stayed 2 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor recepcionista antipático y grosero

El día 28 enero de 2019 llegamos alas 5 pm y un recepcionista trigueño gordito joven super gosero nos atendió muy mal ni nos miraba a la cara para contestar lo que le preguntábamos, pedimos una toalla para ducharnos nunca llego y el aire en pésimas condiciones. No lo recomiendo por favor no gasten en este sitio. Es la peor experiencia con diferencia que hemos tenido.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

quarto andar nunca mais

hotel simples. me deram quarto no quarto andar. terrivel, choveu e virou uma piscina. acho que segumdo andar tem quartos melhores
Stayed 3 nights in Oct 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un lugar para el precio que pague
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel es sencillo pero bien ubicado

La ubicación y el servicio fue muy bueno
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Get what you pay for

El habitation no es como Las fotos. Son muy viejas.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL LIMPIO Y COMODO

EN TERMINOS GENERALES BIEN LA DIFICULTA QUE SE PRESENTO ES QUE NO TENIA EL BAUCHER DE RESERVA A LA MANO Y NO ENCONTRARON LA RESERVA RECOMENDACION LLEVARLO CUANDO HAGAN RESERVAS POR EMAIL
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DE LUJO EN EL HOTEL TOLEDO GRACIAS

Espectacular, lleno todas las expectativas que llevaba al ir a conocer el hotel, el servicio es muy puntual, el aseo de la habitación bueno y seguro.
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Hotel bien ubicado.

La atención es poco atenta por parte de algunos empleados del hotel ( recepción, restaurante). La habitación se ajusta al bajo precio que uno cancela.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Cómodo y sencillo.

Buena opción y económico.
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good Location Cleanliness needs improvement

Advertised animals stay free but when arrived said prohibited. Manager made an exception since Hotels,com site said animals accepted but bellman who brought up my bag actually scolded me for having my 7 pound jack russell and told me to keep her off the bed. For both days of my stay he was rude with me ove this.
Verified review

8/10 Good

Liked: Staff & service
muy bien
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Was ok for the price paied
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Pues cuando me acerqué al hotel de Toledo no apareció la reserva que hice, pero el hotel me solucionó y me pude hospedar
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ES MUY COMODO

ME FUE MUY BIEN, POR SU UBICACION ESTA MUY BIEN, POR SU ATENCION FUE MUY BUENA Y LA VERDAD BUSCAMOS UN HOTEL ECONOMICO Y BUENO, LLENANDO NUESTRAS ESPECTATIVAS PARA DESCANSAR
Verified review

6/10 Okay

La estadia bien, pero solicite me enviaran por correo la factura de lo pagado y se me complicaron, al final la recepcionista me informa que no se puede ..... Esto es mala atención.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible aseo, poca privacidad, mucho ruido.

Desde las seis de la mañana comenzaron a trabajar martillando unas camas, tiene un taller de reparación y carpintería en el primer piso y comienzan a trabajar muy temprano, los trabajadores se gritan entre ellos en los pasillos sin importar la comodidad de los huéspedes.. La limpieza deja mucho que desear, especialmente en el baño, residuos de jabones anteriores por todas partes. NO RECOMENDADO!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ESTADIA FUE BIEN, AL CONCOER EL HOTEL DE VIAJES ANTERIORES SE CONSERVA EL BUEN SERVICIO Y LO QUE BUSCABA. GRACIAS