Everything about our stay was wonderful. The location was perfect and in walking distance for anywhere you could want to go. The boutique hotel experience was very comfortable and the staff was incredible.
This was one of the best vacations I have ever experienced. The staff, especially Gary, went above and beyond to make the stay great. The room was amazing. The breakfast was top notch. If you go to Cartagena, this is where you should stay.
The hotel is gorgeous, spotless, and perfectly located—close to everything but still quiet and peaceful. The suite was an excellent value, especially the massive bathroom.
Every staff member was wonderful, but Carlos (evening concierge) deserves a special shoutout—hands down the best service I’ve ever experienced anywhere. Highly recommend and will return.
We had a fantastic stay at Palma de Albas. The hotel is a beautiful quiet escape from Cartagena, but very close to all amenities. A special shout out to Carlos, who was amazing and helped us have such a memorable stay.
My best friend and I had the best stay at Palmas de Alba. The hotel staff was so efficient and made sure we had everything we needed. The rooms were so comfortable and the breakfast was delicious. I would highly recommend to anyone to stay here. I will be staying again next time I visit Cartagena
Essa foi uma ótima escolha. O hotel era muito bem localizado, em uma região bonita, segura e tranquila, a apenas alguns minutos de excelentes restaurantes e das principais atrações de cartagena. O atendimento foi impecável, quarto impecável e café da manhã extremamente agradável. Recomendo muito este hotel.
It was a magical stay! Perfect location, right in the middle of the city, but still very quiet. The team there is amazing and always happy to help. Daniella and Jorge were the best!
It was very clean and breakfast was delicious!
เข้าพัก 5 คืน, กันยายน 2024
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Gerardo
31 ต.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
El hotel es sencillo pero lindo. El personal de recepción y comedor excelente servicio. El personal de limpieza muy mediocre, el baño siempre con pelos y cabellos de los huéspedes anteriores, eso es muy desagradable.
Can’t recommend this place enough! It was beautiful, clean, safe, within walking distance to everything! The staff were incredible and highly accommodating. The attention to detail was superb. Great breakfast included every morning.
We loved staying at Palmas de Alba! In fact, we stayed there twice during our visit to Colombia, on either side of a visit to the Rosario Islands. The hotel staff held our larger luggage for us while we packed smaller bags for the island, which was a huge convenience and greatly appreciated.
The hotel rooms are charming with beautiful decor and all linens are clean, bathrooms are spotless, and everything smells fresh despite the challenges of a hot humid climate. The hotel is well-located in the walled city so we walked everywhere other than the airport. The hotel feels secure, and staff know all the guests.
I would highly recommend Palmas de Alba for your trip to Cartagena!
Total divinamente cuidado con una atención excepcional por parte de todo el personal en especial Christian que está siempre atento para lo que necesites, sin dudas un lugar del que no te querrás ir y al que planeas regresar
We enjoyed our stay very much. It’s a beautiful property, very well located outside of the most populated area, and the staff was exceptional.
I would recommend adding more awareness in the public areas of the hotel where there is different leveling on the floor. It is easy to fall.
เข้าพัก 4 คืน, กรกฎาคม 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Eli
16 ม.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Shuld be 5*. But..
On paper shuld be 5*..But (a big one but)
1. When we checking in we ask to pay an extra of 10% service. When I refuse I been told that the service is for worker and I said (first time that happened to me) service you at the end when there is a service and it is good.
2. Hot water in shower (very big and beautiful) come after 4 min and for a short time (between 1-2 min)
3. A lot of musqito in pool area.
4. Shower comes with no places to put down the shampoo&soap. We put them on the floor (very odd)
5. Sofa in room is for children (An adult cannot sit on it.)
Shuld be 5* easy.
เข้าพัก 2 คืน, มกราคม 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Jean Pierre
14 พ.ย. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Buena estadía. Bien ubicado el hotel y las personas muy atentas. Tuvimos unas dificultades menores, que solucionaron rápidamente, con la mejor actitud y cuidando la calidad del servicio.
Daniela and Jorge are amazing! They made our stay unforgettable by making sure we were always ok. The hotel is really beautiful and perfectly located. Central to main attractions without being in the midst of crazy sounds. Very safe location. Great breakfast. Clean pools (although we had to tell them twice to clean to rooftop one). Overall, an amazing hotel. We would love to come back.