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Palenque Casa Hotel BY HMC

Property class: 4

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Near Clock Tower and Cartagena de Indias Convention Center, Palenque Casa Hotel BY HMC provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub, and indulge in a facial, a body treatment or a body scrub. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Standard Room

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Superior Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Standard Twin Room

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Standard Single Room

  • Garden view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Deluxe Room

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located near the beach, Palenque Casa Hotel BY HMC is in Cartagena Walled City, a neighbourhood in Cartagena. Centro Comercial La Serrezuela and Las Bovedas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Fernandez Madrid Park. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Map
Calle del Jardin #39-118, San Diego, Cartagena, Bolivar, 130001

What's nearby

  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    2 min walk - 0.2 km
  • A row of yellow arches with hanging lanterns and people sitting on chairs.
    Las Bovedas
    2 min walk - 0.2 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    11 min walk - 1.0 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    12 min walk - 1.1 km
  • Centro Comercial La Serrezuela
    1 min walk - 0.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Restaurants

  • Buena Vida
    9 min walk
  • Espiritu Santo Restaurante
    9 min walk
  • Mama’s Pizza
    9 min walk
  • Cafe La Manchuria
    10 min walk
  • Restaurante Juan del Mar
    3 min walk

About this property

Palenque Casa Hotel BY HMC

  • Upscale hotel near Clock Tower
  • Close to Cartagena de Indias Convention Center, Palenque Casa Hotel BY HMC provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub, and indulge in a facial, a body treatment or a body scrub. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • Limo/town car service, coffee/tea in reception and a TV in reception
    • A 24-hour front desk, multilingual staff and tour/ticket information
  • Room features
  • All guest rooms at Palenque Casa Hotel BY HMC have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 80000 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per room (return)
  • Rollaway bed fee: COP 80000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Palenque Casa Hotel BY HMC have a pool?

Yes, this property has an outdoor pool.

Is Palenque Casa Hotel BY HMC pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palenque Casa Hotel BY HMC?

Self-parking is free at this property.

What time is check-in at Palenque Casa Hotel BY HMC?

Check-in end time: anytime.

What time is check-out at Palenque Casa Hotel BY HMC?

Checkout is at 1 PM.

Does Palenque Casa Hotel BY HMC provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 60000 per room applies.

Where is Palenque Casa Hotel BY HMC located?

Located in Cartagena Walled City, this hotel is within a 15-minute walk of Centro Comercial La Serrezuela, Clock Tower and Cartagena de Indias Convention Center. Las Bovedas and Fine Arts are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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