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Palacio del Agua by Faranda Boutique

4.0 star property

Choose dates to view prices

Close to Clock Tower and Cartagena de Indias Convention Center, Palacio del Agua by Faranda Boutique provides amenities such as a free breakfast buffet. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is ฿11,056
฿11,056 total
7 Aug - 8 Aug

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Double Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Cartagena, Palacio del Agua by Faranda Boutique is in the city centre. Clock Tower and Walls of Cartagena are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's going on at Jaime Moron Stadium, or consider a night out at Plaza de Toros. Visit our Cartagena travel guide
Map
393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001

What's nearby

  • A historic street with a prominent church, cobblestone path, and lush greenery.
    San Pedro Claver Church and Convent
    1 min walk - 0.0 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    2 min walk - 0.2 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    3 min walk - 0.3 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    3 min walk - 0.3 km
  • Bolivar Square
    3 min walk - 0.3 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Restaurants

  • Hard Rock Cafe Cartagena
    3 min walk
  • Nia Bakery Coffee Shop & Cocktails
    2 min walk
  • El Baluarte San Francisco
    7 min walk
  • EL BARÓN - Café & Liquor Bar
    1 min walk
  • Casa Pura
    2 min walk

About this property

Palacio del Agua by Faranda Boutique

  • Upscale hotel near Bocagrande Beach
  • Close to Clock Tower and Cartagena de Indias Convention Center, Palacio del Agua by Faranda Boutique provides amenities such as a free breakfast buffet. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Airport drop-off service (surcharge), multilingual staff and smoke-free property
    • A water dispenser, concierge services and a porter/bellboy
    • A 24-hour front desk
  • Room features
  • All guest rooms at Palacio del Agua by Faranda Boutique offer amenities, such as free WiFi and safes, in addition to sound-insulated walls and minibars.
  • Extra amenities include:
    • Hairdryers and shampoo
    • Wardrobes/cupboards and daily housekeeping

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฿5,071 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 150000 (from 17 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 263349

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Palacio del Agua by Faranda Boutique have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palacio del Agua by Faranda Boutique?

As of 8 Jul 2026, prices found for a 1-night stay for 2 adults at Palacio del Agua by Faranda Boutique on 7 Aug 2026 start from ฿11,056, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio del Agua by Faranda Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacio del Agua by Faranda Boutique?

This property doesn't offer parking.

What time is check-in at Palacio del Agua by Faranda Boutique?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Palacio del Agua by Faranda Boutique?

Checkout is at noon.

Does Palacio del Agua by Faranda Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:00 AM-10:00 PM on request. A fee of COP 150000 per vehicle applies.

Where is Palacio del Agua by Faranda Boutique located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Caribbean Naval Museum and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

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Reviews

Palacio del Agua by Faranda Boutique Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 71 out of 79 reviews
Rating 8 - Good. 6 out of 79 reviews
Rating 6 - Okay. 2 out of 79 reviews
Rating 4 - Poor. 0 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

Reviews

Verified

10/10 Excellent

Joel Moreno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelent location, rooms, staff and beautiful hotel
Stayed 3 nights in May 2026
Verified

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new boutique hotel located in the heart of the walled city Very friendly staff Good full breakfast
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Catrina Hai My

Liked: Staff & service, amenities
Incredibly good location, amazing breakfast and super friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Outstanding breakfast by far the best. Excellent staff and service and the best location within the historic walls
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new modern rooms are great, the pools are clean, and the staff is very friendly and helpful.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this boutique hotel. The staff were amazing and the breakfast was fantastic. The location couldn’t be better!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming and started us with a freshly prepared welcome drink. The room was large and clean and so was the bathroom. The building inside is gorgeous, and starting the day with a nice breakfast next to the pool was great. As for the breakfast, they have a nice selection prepared but also make eggs and other items to order. The location was nearly perfect for us, we prefer to walk everywhere and found the hotel centrally located for where we wanted to be. We had a great time, thanks!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Loida

It was excellent. Very clean and the staff was very friendly
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Amazing staff! I really enjoyed my stay there. Location was so convenient.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spotless clean! The staff were amazing and understanding and willing to do anything for our stay to be wonderful. The location is beautiful and close to all the great things in Cartagena!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Everything about this hotel was incredible! We stayed for four nights and enjoyed every second of it. The pool is a little small but it was perfect in our opinion. The staff was insanely kind and very responsive to any questions or requests. Would definitely recommend and can’t wait to go back!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Frank C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent services everyone from the staff reception to the kitchen and the cleaning team everyone is so friendly and service is great! The hotel is gorgeous great taste and the atmosphere is there for a great time super convenient location we look forward to be back soon! Thank you!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for one week in February 2026 and were very pleased with our experience. The staff were very polite (we would like to mention Any, Brian, and Omar) and provided excellent service. We especially noticed the cleanliness of the hotel; the room and bathroom are very large. The breakfast was very good and varied. It is also worth noting the rooftop terrace, which offers a magnificent view of the city and the ocean. We would gladly return to this hotel anytime and highly recommend it.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities
This was the most beautiful hotel in town! We were the first ones to stay here. The service was excellent and the room was incredible. Super clean, spacious and close to everything in old town Cartagena. We walked everywhere. The staff was amazing! We will definitely come back and stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena. The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel experience. We were in Cartagena for a destination wedding, and Palacio del Agua made the entire trip even more special. The staff went above and beyond to ensure everything was seamless and enjoyable. If you’re looking for a beautiful boutique hotel with outstanding service in Cartagena, this is it. We would absolutely stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

pamela

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff and the breakfast attendant were absolutely amazing — very courteous and professional. Communication was excellent; they responded quickly to every request. Breakfast was outstanding, with great quality and a wide variety of options. The pools were beautiful, and you absolutely must watch the sunset from the rooftop pool — it’s breathtaking! Everything was clean, well organized, and even the public restrooms were spotless. Our room was huge, featuring two balconies, a bathtub, and a rain shower. The bed was super comfortable, and the amenities were fantastic. Honestly, everything was just perfect! Just keep in mind there are no elevators, but the staff gladly assists with luggage. Thank you for such a wonderful stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Palacio del Agua by Faranda Hotels. From check-in to check-out, everything exceeded my expectations. The hotel has a beautiful atmosphere that blends modern elegance with Cartagena’s historic charm. The room was spacious, very clean, and extremely comfortable. The bed was great, and the design details made the stay feel special and relaxing. One of the highlights was the view—absolutely beautiful and very peaceful, perfect for enjoying the mornings and sunsets while taking in the charm of Cartagena. What truly stood out was the staff—friendly, attentive, and always willing to help with recommendations or any requests. They made us feel genuinely welcome throughout our stay. The location is another big plus: close to main attractions, restaurants, and points of interest, yet quiet enough to rest and unwind after a full day exploring the city. Overall, this hotel offers comfort, great service, stunning views, and a lovely ambiance. I would definitely stay here again and highly recommend it to anyone visiting Cartagena.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Myriem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This beautiful and freshly opened hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond This beautiful hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond he made us feel genuinely welcome and cared for throughout our stay. We couldn’t have asked for a better experience and would absolutely stay here again. Highly recommended! he made us feel genuinely welcome and cared for throughout our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, excellent service booked last minute but didn’t disappoint
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The rooms were big and updated. Very comfortable bed. The breakfast was ok. I will have one negative comment to make. The Hotel did not have an elevator it was all stairs. I was put in a room on the 4th floor. I have knee problems and that was horrible for me. When it rained the stairs would get wet and I was afraid to fall. I requested another room and they were completely booked. They should mention that on the hotel website. The fifth floor which was the rooftop was nice, had a small pool and a beautiful view of one of the churches, unfortunately it rained every day I was there, so I was not able to use the pool. This is small boutique hotel. Very safe. I would rate them a 9/10 because of the elevator issue.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor saltwater pool was nice for a morning dip.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, staff and service exellent. Highly recommended.
Stayed 6 nights in Apr 2026