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Hotel Boutique Diego de Alcala

3.5 star property
Experience historic charm within steps from Clock Tower. Enjoy delicious local flavors in an unforgettable setting.

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In the heart of Cartagena Walled City, Hotel Boutique Diego de Alcala offers a warm welcome with full breakfast and free in-room WiFi. Savor local flavors at the restaurant or unwind with a drink at the bar, while also taking advantage of conference space, luggage storage and tour/ticket assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room

  • 22 sq m
  • Sleeps 2
  • Free Wi-Fi

Room

  • Park view
  • 48 sq m
  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Suite, Park View

Deluxe Suite, Park View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, Park View

  • Park view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, Balcony

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite | Minibar, in-room safe, desk, iron/ironing board

Standard Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located near the beach, Hotel Boutique Diego de Alcala is in Cartagena Walled City, a neighbourhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
View more Inns in Cartagena
Map
Calle de la Tablada No. 7-26, Plaza Fernández de Madrid, Cartagena, Bolivar, 130001

What's nearby

  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    3 min walk - 0.3 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    5 min walk - 0.4 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • Bolivar Square
    6 min walk - 0.6 km
  • Plaza Santo Domingo
    6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    11 min drive

Restaurants

  • Pezetarian
    1 min walk
  • Mistura
    1 min walk
  • Los Tacos Del Gordo
    1 min walk
  • Restaurante Carmen
    1 min walk
  • Tabetai Sushi Bar
    1 min walk

About this property

Hotel Boutique Diego de Alcala

  • Inn near Clock Tower
  • Close to Walls of Cartagena and Cartagena de Indias Convention Center, Hotel Boutique Diego de Alcala provides free full breakfast, conference space and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
  • Other perks at this inn include:
  • Luggage storage and tour/ticket information
  • Room features
  • All guest rooms at Hotel Boutique Diego de Alcala feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Sofa beds and cots/infant beds (surcharge)
    • Bathrooms with showers
    • Flat-screen TVs with satellite channels
    • Fridges, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Cafe de Artistas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

More

  • Colonial architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Double sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Boutique Diego de Alcala pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Boutique Diego de Alcala?

This inn doesn't offer parking.

What time is check-in at Hotel Boutique Diego de Alcala?

Check-in begins at 1:00 PM.

What time is check-out at Hotel Boutique Diego de Alcala?

Checkout is at noon.

Where is Hotel Boutique Diego de Alcala located?

Located in Cartagena Walled City, this inn is within a 5-minute walk of Iglesia de Santo Toribio de Mangrovejo and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

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Reviews

Hotel Boutique Diego de Alcala Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 16 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima localização e custo beneficio

A estadia no hotel foi otima, os funcionários são super solícitos, a única exceção é quanto ao café da manhã que tem opções restritas, o que nos faz comer praticamente o mesmo todos os dias. A qualidade dos produtos é boa, a restrição é apenas quanto ao tipo de café servido.
Stayed 4 nights in Oct 2017
Verified review

10/10 Excellent

Herwin Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, personal muy amable, con todo lo necesario para pasar un buen día!
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Estupenda la ubicacion, muy cercana a los principales puntos de interes.
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Maria Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calido y ameno

La atención fue muy cordial. Excelente ubicación. El personal del hotel muy predispuesto a la atención y a solucionar cada una de nuestras demandas.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Germán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Super connected and conveniently located in a nice park. Very kind staff. Good breakfast.
Stayed 4 nights in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay.

It was a nice hotel, small but clean but it has an amazing view to some of the main attractions in Cartagena. The breakfast was delicious.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Miriam Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion excelente

Me encanto el Destino,,, y el hotel súper bien ubicado
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Carmen Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Adoramos nos hospedar no Hotel Boutique Diego de Alcala. O casal que administra a pousada é muito atencioso e disponível e nos ajudou em tudo que precisamos. A equipe do hotel também é excelente, muito simpáticos e prestativos. A localização do hotel é excelente. Quando voltarmos a Cartagena queremos nos hospedar nele novamente.
Stayed 7 nights in Jun 2017
Verified review

8/10 Good

hugo antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper todo muy bonito
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito agradável e bem localizado.

O hotel é muito agradável e a localização é excelente.As instalações são limpas e os funcionários são super atenciosos,prestativos e sorridentes.Todas as solicitações foram resolvidas rapidamente.Destaque para os donos do hotel,Sr.Miguel e Sra.Sherly, que são muito disponíveis e prestativos, além do Sr.Roger, também muito atencioso e pronto a ajudar sempre. A nossa estadia foi muito boa. Voltarei e recomendarei o hotel.
Stayed 7 nights in Jun 2017
Verified review

10/10 Excellent

Ana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel conveniente

Estuvo bien, la ubicación excelente, lo único es que para ir al cuarto donde esta la cama hay que subir escaleras y no deja de ser un poco incomodo
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad we stayed here! Beutoful, ideally located

Great staff, made our stay a lot better. Next to a lovely park, you can have breakfast right in the park. Building is old - as every building in the area, but well maintained.
Verified review

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

centrado y acogedor

muy bien estuvimos muy bien atendidos, el desayuno incluido fue muy bueno y generoso.
Verified review

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location with plenty of good restaurants and bars in the same place. Walking distance to everything. The staff was attentive and helped out when needed.
Verified review

10/10 Excellent

Mario Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

còmodo,muy bien ubicado,excelente la atencion

excelente la atenciòn
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

... having said that, the hotel is right on an active plaza - so bring earplugs. (That's true of everything in this area!)
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great, personable staff. Great location. Tasty included breakfast.
Verified review

6/10 Okay

Gineau

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very good location. Beds are not comfortable and there was not hot water on pie room . Breakfast was very good. Staff is friendly and helpful
Verified review

8/10 Good

Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location

Breathtakingly beautiful location on a lovely square (and I had a room with views over it) in the heart of Cartagena. Only downside was 2 noisy neigbours (bars which insisted on playing loud music from mid day to after midnight), so while this was a lovely place to wake up and be in the morning, it was not somewhere for an afternoon nap or an early night.
Verified review

2/10 Terrible

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude people, convenient location

The people at Hotel Boutique Diego de Alcala are absolutely as rude and unpleasant as it gets. We had a late addition to the trip and even though there was plenty of space in the room, they treated us like we were criminals and charged us an extra $200 for that person. The hotel itself is OK- the room was clean and spacious, but there are is no pool and the people are rude. I think you can find better options in Cartagena. Being in the walled city is nice, but there are definitely better options with more amenities and less rudeness.
Verified review

10/10 Excellent

MB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location in walled historic district.

Perfect location to explore the colonial historic district. The hotel's Cafe de Artistas offers good food and drinks. The staff is very friendly and they are always making sure your stay is going well. The rooms are clean and comfortable. I visited Cartagena with my family and I'll stay here again.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall ok, but issues need to be addressed

My wife and I decided to stay at this hotel after reading the great reviews online. We requested a rooom in the back due to concerns from previous travelers that noted noise issues that made it hard to sleep. Check in was pleasant, with very nice hotel staff. Upon check in, the room was fairly spacious and seemed clean. The location itself was great in terms of being close to anything we wanted to see. Check out was also a breeze and the staff was helpful in arranging a MarSol for us to the next city on our trip. The following issues were encountered however, and we sincerely hope the hotel management takes action: 1. Upon check in, we only were given 1 set of towels for 2 people. We had to ask for more on 2 occasions. It's a small thing, but we expected more. 2. The shower had hot and cold settings but we could never get a warm shower. Ever. It was either scalding hot or cold. Given the price, I found this to be unacceptable. 3. My wife found a cockroach in the bathroom. It slipped into a hole before I could kill it... though I did photo it. Given the area, this is not uncommon, so it wasn't a deal breaker, but again, not a great experience. 4. Noise! The noise from the bar next door went to the late morning hours. Ear plugs were required. I don't think there is a single room where peace and quiet could be attained, as we could here the staff in the hallways as well. If you value quiet: do not stay here. 5. Wifi in our room was inferior.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grial location, partially remodel, not sharp.

A mix feeling with the staf. Not a clear set of instructions or the facilities. I was visiting some relatives on Cartagena and they were prevented from joining me, in addition, the manager avoided to cover the breakfast on the first morning saying that the person wasn't register since the second person did not arrived on the first day of the reservation. The manager made it complicated, the rest of the staff didi cooperated.
Verified review

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

affordable & clean hotel

the hotel was very nice and very very clean! the water took a little while to get hot, and the water quantity was not too generous in the shower / sink.