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Hotel Balcones de Bocagrande

3.0 star property
Travelers wake up to breathtaking views before enjoying breakfast and lunch at this charming Cartagena hotel with helpful tour assistance

Choose dates to view prices

Hotel Balcones de Bocagrande in Cartagena offers breakfast and lunch at its on-site restaurant. Enjoy stunning city views from the terrace and a peaceful retreat in the garden. The tour desk staff assists with planning daily adventures around the historic city.

Reviews

7.8 out of 10
Good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

In-room safe, rollaway beds

Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, rollaway beds

Family Room

  • Garden view
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Double Room Standard

In-room safe, rollaway beds

Double Room Standard

  • 12 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room Standard

In-room safe, rollaway beds

Triple Room Standard

  • 13 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, rollaway beds

Quadruple Room Standard

  • 16 sq m
  • Sleeps 5

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About the area

Located in Bocagrande, a neighbourhood in Cartagena, Hotel Balcones de Bocagrande is in the entertainment district and near the beach. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a match while in town? See what's going on at Jaime Moron Stadium. Visit our Cartagena travel guide
Map
Carrera 2 Nº 9 - 183 Avenida San Martín, Cartagena, Bolivar, 130001

What's nearby

  • A coastal cityscape with a beach, high-rise buildings, and a clear blue sky.
    Bocagrande Beach
    2 min walk - 0.2 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    14 min drive - 2.1 km
  • Plaza Bocagrande Commercial Center
    6 min walk - 0.6 km
  • Rio Cartagena Casino
    12 min walk - 1.1 km
  • Castillo Grande Beach
    7 min drive - 1.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Restaurants

  • 51 Sky Bar
    6 min walk
  • McDonald's
    2 min walk
  • Crepes & Waffles
    2 min walk
  • Morena Marisqueria
    3 min walk
  • 7 Cielos
    3 min walk

About this property

Hotel Balcones de Bocagrande

  • Hotel near Bocagrande Beach
  • Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Balcones de Bocagrande provides free breakfast, a corner/local shop and a terrace. The on-site restaurant offers lunch and dinner. Free WiFi in public areas is available to all guests, along with shopping on-site and a garden.
  • You'll also enjoy the following perks during your stay:
    • A vending machine, barbecues and a gift shop
    • Tour/ticket information, a TV in reception and a 24-hour front desk
    • A front desk safe
  • Room features
  • All guest rooms at Hotel Balcones de Bocagrande feature comforts, such as air conditioning, as well as
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers
    • 32-inch LED TVs with cable channels

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Colonial architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Check-out

Check-out before 11 AM
Late check-out fee: COP 25000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 25000
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Balcones de Bocagrande pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcones de Bocagrande?

This property doesn't offer parking.

What time is check-in at Hotel Balcones de Bocagrande?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Balcones de Bocagrande?

Checkout is at 11 AM. Late checkout is available for COP 25000.

Where is Hotel Balcones de Bocagrande located?

Located in Bocagrande, this hotel is within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. San Pedro Claver Church and Convent and Clock Tower are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Balcones de Bocagrande Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 73 reviews
Rating 8 - Good. 27 out of 73 reviews
Rating 6 - Okay. 14 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

Reviews

Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of my stay was the staff. They took excellent care of me and were able to assist w services like tours, activities and dining recs. The breakfast was awesome! Fresh and delicious plus included in the stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Was exactly what was expected from this place at a great value.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
Stayed 5 nights in Dec 2018
Verified

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me abonaron las noches de hospedaje
Stayed 3 nights in Jun 2018
Verified

4/10 Poor

Erica

Liked: Cleanliness
Disliked: Property conditions & facilities
I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and nice folks. The staff were easy to work with.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacaciones felices

Muy bien el hotel muy bonito la gente muy amable y personal muy atento
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y accesible

El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis. El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bueno bonito y limpio

hotel muy bueno bonito y limpio el desayuno muy rico y variado buen wifi
Stayed 4 nights in Nov 2017
Verified

4/10 Poor

Camille

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones!!

Un muy buen servicio a un buen precio! Excelente ubicación, cerca a todo en Bocagrande! Excelente atención por parte de los empleados!
Stayed 4 nights in Sep 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location doesn't compensate for condition

Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Kurt

Liked: Staff & service, room comfort

Gutes einfaches hotel

Sehr nettes personal. Die lage is top.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.
Verified

4/10 Poor

rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
regular laatencion
Verified

8/10 Good

HAROLD

Liked: Cleanliness, room comfort

Económico, bien ubicado, limpieza, buen desayuno

Hotel económica, bien ubicado, limpio
Verified

6/10 Okay

Robert

Disliked: Staff & service, room comfort

Nearby parking and nicely kept charming hotel.

This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.
Verified

10/10 Excellent

Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel

La estancia en el hotel fue muy agradable para toda la familia, mis hijos, mi esposo y yo. La dueña, nos trató excelente, nos brindó muchas atenciones y nos guió de manera formidable. me gustó su desayuno, sus habitaciones, el lugar es perfecto para todo, desde salir de compras, comer y caminar. Volveré
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service, room comfort

Nice old style home close to the beach

Good central place to go everywhere, staff is great and friendly. If you are an spoiled american that likes resort type vacation? this is not for you. If you just need a clean bed and clean bath for a very reasonable price then this place is great.
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable, personal muy amable y buena ubi.

El hotel es sencillo pero muy lindo. Tiene todas las comodidades y su personal es muy amable y atento, nos facilitaron todo lo que nos disponíamos a hacer! Muy buena ubicación. Recomendable 100%
Verified

6/10 Okay

ML

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overpriced motel quality

Overpriced based on peak season price surge. The room was clean, the staff was friendly and the breakfast was delicious but the place could use a new coat of paint. The location was fine, by the beach at bocagrande and 20 min walk from the old city. The biggest complaint we had was no hot water for showers... It got warm but there wasn't a way to control the temperature.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Muy buena atención por parte del personal del hotel. La habitación fue cómoda y limpia. No tuvimos problemas con conexión a internet ya que estuvimos hospedados en la habitación cercana a la recepción. En general es un buen lugar, bien ubicado y a un buen precio (comparado con los altos precios que se pueden encontrar en la misma zona en Cartagena)