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Casa Amanzi Cartagena by Bernalo Hotels

3.0 star property
Travelers start their day with a hearty breakfast before exploring Cartagena's vibrant streets, then return to relax on the peaceful rooftop terrace

Choose dates to view prices

Casa Amanzi Hotel Cartagena is a perfect base for experiencing the city's rich culture. Guests enjoy continental breakfast, a daily manager's reception, WiFi, a tranquil rooftop terrace, and a garden where visitors can savor coffee from the onsite cafe.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
The current price is ฿2,818
฿2,818 total
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Amanzi Cartagena by Bernalo Hotels pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Amanzi Cartagena by Bernalo Hotels?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Casa Amanzi Cartagena by Bernalo Hotels on 28 May 2026 start from ฿2,818, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Amanzi Cartagena by Bernalo Hotels?

Casa Amanzi Cartagena by Bernalo Hotels doesn't offer parking.

What time is check-in at Casa Amanzi Cartagena by Bernalo Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casa Amanzi Cartagena by Bernalo Hotels?

Checkout is at 1 PM.

Where is Casa Amanzi Cartagena by Bernalo Hotels located?

Located in Cartagena Walled City, this hostal is within a 10-minute walk of Centenary Park and Clock Tower. Plaza de la Trinidad and Santisima Trinidad Church are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.2

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 60 out of 167 reviews
Rating 8 - Good. 45 out of 167 reviews
Rating 6 - Okay. 25 out of 167 reviews
Rating 4 - Poor. 17 out of 167 reviews
Rating 2 - Terrible. 20 out of 167 reviews

Reviews

Verified

10/10 Excellent

Rut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay!

Location was perfect , close to a lot of restaurants and a few minutes away from the Walled City. The room was nice and clean. Breakfast was outstanding!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, good attention

It was a good experience, good rooms, good bed, air condition, internet, nice location, nice people, everithing was perfect
Happy new year sing at the lobby
Nice roof top
Getsemani , near the hotel
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Vagn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good location. Nice pool. Friendly staff. The area is vibrant and maybe not so kid friendly in the evenings
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carlos Javier Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, specially Paula and the breakfast club. Didnt like the lack of hot water but it was really not necessary. Would stay again, mostly for the excellent location...
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was small and the AC kept it cool which is great because it's so hot there. They don't have hot water but you don't really need it!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Raun

Liked: Property conditions & facilities
Casa Amanzi is nicely designed, right in the center of Getsemi, with music, wall art, good food and easy walking around the Walled city. The colors are vivid everywhere. The staff at Amanzi are very helpful and always there with a ready smile.
Stayed 8 nights in Dec 2024
Verified

4/10 Poor

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down. The plumbing is really bad and toilet runs with lots of sound throughout the night. I made a complaint to staff as I knew it would be difficult to sleep at night. They sent someone in but he couldn't really fix it and throughout all the units they were bad (this room was my second attempt). I asked if they could give partial refund, perhaps on last two days of four day reservation, and they said no but to try Orbitz/Expedia. Unfortunately conversations with Orbitz/Expedia were as bad or worse. A woman listened and asked about the issues I was having and then told me she will email the correct department (though they are Off Line) and I would hear back within 4 days. I told her that is inadequate as I wont be able to sleep, can I have someone to speak with or email. She said No that they are Off Line. I then told her that is there way of saying they will avoid all responsibility. She laughed. Terrible/Terrible experience. Staff was nice and it is in a GREAT part of town. the place is just too run down.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Evelin J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room Very affordable Yummy breakfast The only reason I gave it a 4 is because they were blaming us for burning a pillow sheet, which was clearly not us. It’s in a very safe zone, with a nice night life!
Stayed 1 night in Dec 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. The area bad for gingos
Stayed 10 nights in Sep 2025
Verified

8/10 Good

Carlos Enrique

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth the stay. Around everything you need to enjoy cartagena
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stuff here my guys
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Daz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel -but sort the hot tubs out!

Great place to stay central for everything and most important angle good air on and shower Downside -hot tub (dirty) Don’t ask for more than one orange juice at breakfast you think the guy squeezed it with his bare hands )
Stayed 1 night in Apr 2025
Verified

4/10 Poor

ANTOINE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You can smell the humidity in the rooms No hot water Noisy Close to all sites
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Dyther

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Average
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was advertised as an hotel when it was really a hostel. I didn’t stay my entire time, I left after two days which unfortunately caused me to lose money on the remaining 3 nights I had left.
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scammers, con artists, liars, 'estafadores'. Filthy, disgusting, congested, falsely advertised.
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

They didn't have any hot water!!
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Ekaterina

First of all, there is no hot water in the shower so be prepared for that. Staff doesn't speak any English so you need to speak Spanish. The hot tub didn't seem to work and was filled with cold water as well. On the bright side, the hotel is in a very touristy area where you have all the restaurants, pubs, etc.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Yina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and the neighborhood it’s perfect but the staff are not friendly. I told one staff that the water from the shower was entering my room and he didn’t even care about it. They don’t do cleaning at all!!!!! I don’t recommend staying here!!!!
Verified

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad.

Dry poor Hotel. No service the bed will not Be made the sheets are too small. Mold everywhere no window. A blinded one to the hallway which does not open. Berry dirty everywhere. I can not recommend this to anyone.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

NALLELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable desde el momento de llegada, rapida asignacion de cuartos, habitaciones muy limpias y en excelente estado, ubicación accesible para caminar al centro de la ciudad y alrededores
Stayed 2 nights in May 2026
Verified

4/10 Poor

JOANDRA

Liked: Cleanliness, staff & service, amenities
Las habitaciones están muy limpias, el desayuno fresco y rico, tienen un excelente personal, atentas, amables, muy buena atención.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cristian Josué

Liked: Cleanliness, staff & service, amenities
Excelente ubicación.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Constanza

Liked: Cleanliness, staff & service
El lugar es bonito, el desayuno tipo buffet pequeño pero rico, camas cómodas, muy bien ubicado, contras no hay agua caliente( como la mayoría de hoteles en cartagena), sin embargo con el calor es tibia y es agradable, la habitación que nos tocó tenía muy mala insonorizacion en un sector con mucho ruidoytiene un muy mal manejo de la humedad en la mañana el piso estaba gmojadisimo.
Stayed 1 night in Jan 2026