Search Hotels Near Carmel Mountain Plaza, San Diego

"Staff was helpful and friendly. Lobby of hotel was nice, but the bathrooms are in need of an updating. Breakfast was just ok. Sausage was not the best."

"This was such a beautiful property. Easy parking. The staff was nice and the rooms were very modern and comfortable. I reserved a king bed suite and we were give a queen bed room. This was easily fixed by the front desk associate without any other issue. We will absolutely stay here again. "

"A sundries store would be convenient. I needed a charger for my phone and your little store did not have sundry items. A dispenser for water in the lobby would be convenient."

"Carpeting a bit dirty. "

"If you are looking for a longterm stay it does the job of having space and full kitchen. The furniture is old and doesn’t appeal to be clean. Covered the couch with a bed sheet and felt fine. The check in and out process is slow because they have maybe one person managing the property. They were not on time in having the room ready for check in. Waite for over an hour. However, they comped late check out because of it. It seems to me the staff are not cared for and in turn they may not care to be friendly or service oriented to guests. It does not seem they want to be there. They may benefit from a team meeting and having a reset in how they want to deliver their services. Otherwise they are doing the job. "

"Beautiful room, delicious food, outstanding service. My deep tissue massage and facial at the spa were amazing! "

"clean rooms. staff courtesy can be better"

"My Suite in the bathroom wasn't cleaned. My bathroom smelled like urine. "

"excellent stay, no issues."