Search Hotels Near Captain James Landing, Baltimore

"The staff were pleasant and helpful, the elevator had a problem that required assistance from a staff member each time going up to the room"

"I was hoping the hotel would capture the elegance of days past but that didnt mean staying in an era before electrical conveniences. Day 1 electrical problems in room, room not very clean, room saturated with air freshener. The bed was sprung on one side. Maintenance replaces microwave. Day 2 the hotel is over booked and has multiple events happening. Desk staff are overwhelmed and stressed. No room to change to. More electrical problems but this time they arent fixed. Day 3 discover the hairdryer dosent have a plug - but the staff at desk are still overwhelmed with overlapping events and full house - I dont bother asking for anything because they are stressed and rude Electrical issues still not fixed. Day 4 checking out 9 am -ALL elevators are broken and offline - I call the desk and ask when they will be running again and the lady tells me they will be working on them until 3pm and use the stairs! I said we have to get to the airport and have suitcases - SO THE TWO OF US DRAGGED TWO SUITCASES AND CARRYONS DOWN 34 FLIGHTS OF STAIRS AS WE WERE ON THE 17TH FLOOR - it took us 25 minutes - my husband has a heart condition but we were so afraid of not getting to the airport on time and missing the flight, we didnt have any other good option. AVOID THIS HOTEL LIKE THE PALGUE. They dont care about the hotel, or the guests. "

"I was able to book a last minute stay with them. Valet parking was really nice, told me about the 2 forms of parking (valet/self service). Check in was smooth & quick (just remember to give them your vehicle plate # at check in; avoids parking payment) The room was extremely clean. The 2 Beds were a decent size for 4 guests. Gym was really clean and had various machines to use. Pool is located on the 7th floor next to the gym. The hotel is super convenient for inner harbor & game day stays!"

"The Sonesta Hotel Baltimore Inner Harbor is tucked in a decent area of downtown Baltimore, not too far from the Harbor and about a 10-minute walk from the convention center. Be mindful at night that there are people walking around there are sometime people around the hotel area. Overall, the hotel entrance is nice, but the hold for accidental damage is an alarming $150, which you do get back after your stay. The hotel itself has fairly dimly lit floors. The Bed was comfortable, but there was no room service throughout my stay. Additionally, the hotel has 3 elevators, one of which was out of service; my room was on the 6th floor. Furthermore, when I came back one day, both elevators were broken, and the only other elevator went only to the 5th floor, which was a bit annoying. The rooms don't have a microwave but do have a fridge to place your cold items. There were some damages, such as the toilet paper rollers not being tightened, and some rust around the bathroom door. Also, in the tub, there is shampoo, conditioner, and shower gel, which is nice. My shower gel fell off the tub wall when I came back one day and broke. I took it to the reception desk and was told housekeeping would replace it, but it never was. Overall, I would stay again, but I am mindful that service is a bit slow and some requests take a while. "

"Breakfast was way too slow. Hotel was great in every other way."

"Very pleased with my stay. I had a clean, comfortable room with a nice “peekaboo” view of the harbor between buildings. The room furnishings such as the desk and surround for the fridge, etc. were worn and scratched in places and the tub and faucet fixtures could use some attention. Of note, the front desk staff and porter, Pablo, were very pleasant and helpful. I had a quiet 2 night stay and was too busy with my events to use the amenities but did walk into the gym area to get to the garage. I felt the downtown area was fairly safe but only went back/forth to the Marriott for the wedding festivities and took a short walk to Whole Foods and along the harbor walk. Frequent visible presence of tactical police patrolling the area. Parking was easy and reasonable too. I did not eat any food at this hotel, so I can’t offer any feedback on that."

"I had a ball ! I loved the property, it was clean and comfy. It was close in walking distance to a lot of businesses and bus stops. I truly enjoyed my stay. "

"Undisclosed fees, excessive charge for parking"

"NA"