4/10
The hotel has 2 potential access points: 1 through a gate directly to entrance steps, another through a carpark round the side. The second access is used after 7pm when the gate is locked. Neither suitable for limited mobility needs & difficult for large suitcases.
Walkable to V&A in daylight: Uber back.
Check-in fine.
The feel of the place is odd.
No lift so had to carry heavy suitcase up & down stairs. Emily, only member of staff I came across on arrival, offered to help.
Initially put in room 1 having booked a luxury room.
Room included a kitchenette but was minimally kitted out. Basic bathroom.
Safe did not open.
Main door did not actually lock: card mechanism on the door did not work so supplied with a key to the deadbolt: this had been fitted with a Yale lock haphazardly & a good tug from inside/shove from outside opened the door easily. NOT SUITABLE FOR A LONE FEMALE TRAVELLER.
Moved to another room very swiftly (#13) This was a downgrade to a smaller room (the basic “deluxe”, no kitchenette) but was not disclosed.
This did lock with a keycard, safe also worked. It was along a corridor with steps & narrow points.
Loud noise when using the bathroom due to water mechanism. Tap dripped, shower leaked, multiple light bulbs out.
Smelled damp/sewage.
Very dark decor.
Breakfast: chose from a sticky laminated menu (included but told would be charged extra for bacon).
Audio of Harry Potter playing loudly upstairs lobby late at night.
Bed soft/pillows lumpy.
Cannot recommend.
Jennifer
เข้าพัก 1 คืน, มิถุนายน 2025