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"I sent my message no response from staff. sign on door not clearly stated with reception is confusing no place to leave keys if leaving early fire alarm odd twice in the middlle of the night. a lot of noise in the building. Old. Shower very poor. "

"Helpful staff, parking excellent and they didn’t mind the car being left for the day we checked out. Canterbury in walking distance ."

"Breakfast was realy good with a very good asortment avaiable Staff were brilliant very helpful Would stay again thank you"

"Wonderfully quirky charm that places you back in history. Very welcoming and helpful staff."

"Room clean, breakfast good plenty choice. Staff friendly"

"Our family have stayed at The Victoria Hotel several times over the last three years, and it never fails to impress. What keeps me coming back is the incredible staff—they are consistently professional, welcoming, and go above and beyond to make you feel at home. The hotel oozes authentic English character and coziness. Whether it’s the comfortable rooms or the excellent food, everything feels curated with care. If you want a true Canterbury experience with heart, this is the place."

"The breakfast buffet was great the days it was available and the other day/2 it was a set menu with many options. A big thank you to Teagan who was very accommodating from before we stayed. She made sure everything was in order for our stay and she and her team were a godsend when collecting and dropping my mum off to our lodge cabin in the hotel buggy. This meant that she was mobile due to her walking disability. Overall it was a nice stay and lovely break. Looking forward to next year! Thanks to again to Teagan, Luke and the team."

"We are disabled and the room as well as the service everything is at a high level, we recommend staying at this hotel. Thank you"

"Great location and setting. Staff friendly and efficient, breakfast was very nice indeed. Bed was really comfortable. "