Reception was very kind and friendly, and breakfast was nice. Only downside was the room key as the keys didn’t work many times and we had to go to the reception to reset the keys.
The room was very clean and very spacious. Nothing fancy and a bit outdated but comfortable. Close to parks and restaurants (5 miles). Decent continental breakfast. The atetndant, L was very nice and helpful.
เข้าพัก 1 คืน, ตุลาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Linda
13 ก.ค. 2024
ชื่นชอบ: พนักงานและบริการ
The location is great, but the drain in the tub/shower needs to be unclogged we was standing in a couple inches of water.
The concierge was excellent.
The Grand Starcase Inn was closed due to plumbing problems.
We were transferred to a sister inn that could use some cleaning in the rooms.
เข้าพัก 1 คืน, พฤษภาคม 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Barbara
30 เม.ย. 2024
The hotel was closed, there was a sign on the door directing us to a hotel further away. The check in at the new hotel was confused and lengthy but the was friendly.
เข้าพัก 1 คืน, เมษายน 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Matthew
24 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
No longer open; was routed to another hotel up the road. Reservation worked and the room was fine (expected quality or slightly above what I expected when I booked). Just need to pull down this property for reservations until it’s re-opened.
When we got to the property there was a sign on the door saying there were maintenence issues and they were closed. They booked us in a place 6 miles away. Why are you even listing this place if it is closed?
We had a booking & because of a water leak sent us to Red Ledge…. No breakfast & run down hotel. Wasn’t expecting any of this. Only thing good to come out of this Hotel was a nice pool & hot tub that was hit but jets didn’t work that well.
After confirmation of the booking and reminders from Expedia, we arrived at the Grand Staircase Inn to find it closed no one around. We drove back toward The Red Ledge Lodge and were surprised to find an envelope taped to the office door with our name on it containing a key card for a room there. Expedia needs to update their system to show this lodging as unavailable.
THIS PROPERTY IS A SCAM....NOT OPEN FOR BUSINESS. THEY TOOK MY MONEY IN JANUARY BUT HAVE BEEN CLOSED SINCE LAST SUMMER, AS I WAS INFORMED BY THE NEAREST HOTEL DOWN THE ROAD
เข้าพัก 1 คืน, พฤษภาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
9 ต.ค. 2022
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริ การ
The room was fine but had to climb a lot of steps. It took about 20 minutes to get checked in because desk clerk took a lot of time figuring out another couples reservation. No ice.