Mantra Trilogy hotel had great welcoming staff, and super nice spacious rooms with great views. Great location and easily walkable to a vast selection of nearby restaurants and a nice place to stay in Cairns.
Very central to cafe's and shopping. Parking was a nightmare. Often had to pay for parking on the street. The room wasn't serviced in the 7 days we were there. You could get towels and toilet paper from reception but it would have been nice to have the room cleaned even once. There was a musty smell throughout the whole place.
The first room they gave me smelled of mildew something awful. It was too late to change so I just slept there. Woke up terribly congested. Pretty sure it was mold.
Second room was a little better. Still smelled musky. Sheets weren't clean.
The elevators in tower two had signs stuck over the buttons in various places saying "please use other side." Just getting up and down was an adventure. I wouldn't stay here again, even though the staff was friendly and accommodating of my request. And the people next to me who were complaining about dirty sheets.
Brandon
เข้าพัก 3 คืน, เมษายน 2025
4/10 แย่
David
เดินทางเพื่อธุรกิจ
8 เม.ย. 2025
Watch out they take a payment instead of deposit
Reception took a refundable deposit on checkin but stuffed it up and deducted the money instead
5 days later I am still emailing to get the money refunded
Last conversation I was told it takes up to 30 days - what a load of crap
Will never stay there again
Great view
Beds could do with a duvet instead of just a cover
Kim
เข้าพัก 2 คืน, มีนาคม 2025
10/10 ดีเลิศ
Casey
5 มี.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Casey
เข้าพัก 1 คืน, กุมภาพันธ์ 2025
10/10 ดีเลิศ
Kelly
เดินทางกับครอบครัว
3 มี.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Kelly
เข้าพัก 5 คืน, กุมภาพันธ์ 2025
10/10 ดีเลิศ
Sarah
เดินทางกับครอบครัว
26 ก.พ. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Best Ocean view around for the $
Awesome location, right off the Esplanade! Front desk staff all went over and above expectations to help us! Room size was nice. No daily room service, but you could get all the extra towel and drinking water refills you wanted for free. Good wifi. Great value for the price.
The bath wall was a bit high and when stepping in there were no hand rails as i slipped when stepping in as the floor of the bath was very smooth. It was nicely appointed but I couldn't bring my mother as she would struggle to get into the shower.
Nice carpets and good lifts