The Bungalows is an excellent place for vacation -both couples and families like. I would love to come back with kids and grandchildren, so they can enjoy the beach, the jungle, the pool, the playground ping-pong, billiards, foosball, just the grounds in general. The staff was absolutely delight and many spoke English. They were only a couple of minor issues, e.g one electrical outlet didn’t work.
Overall, we were very happy with our stay.
The staff at the Beachfront Bungalows were very accommodate.
The food was excellent. Customer service was on a different level…” Pura Vida”
And to culminate my stay , they were offering free peticure to celebrate Mother’s Day .
It was a most excellent stay.
We stayed in Butterfly Village and it was located near the pool, kids loved it. They came to help us when there was a bat in the room- needless to say the staff is helpful!
The only thing that we didn’t love was the beach adjacent to the hotel. It was really rocky and the water was filled with debris. Obviously this was not the hotel’s fault, it’s Mother Nature.
Overall we had a very good time and would like to come back!
Excellent staff and the property is reminiscent of a resort more so than a hotel/stay. Access to beach is extremely easy, attached to the backside of the property, though the beachfront is not 'developed' or 'set up' so do not expect a resort-like sun-chair set up. Excellent location if you want to be away from the hustle bustle of puerto viejo, but still biking distance to get to all the shops and cafes. Fabiano at the front desk, and Rosita for breakfast service, were both absolute delights and extremely helpful :)
The staff were so friendly! They were helpful and kind. The breakfast was a great way to start the day. Close to the beach and the resort was quiet — it felt exclusive. I would return there in a heartbeat!