Search Hotels Near CHRISTUS Santa Rosa Hospital - Alamo Heights, San Antonio

"Our family had been planning a birthday get-away for my wife for several weeks prior to our visit. Sadly, the three nights we stayed at this hotel were the worst in the last 15 years visiting the city. On our first day, my daughter was bitten by a TICK that was hidden under the bed blankets and had to take her to the ER because she was running a 101 degree FEVER!! Secondly, Hotels.com did not mention that this Hampton Inn was undergoing renovations across the exterior walls, and this would prohibit guest parking, eliminating around 25 parking slots. Every night, after returning to the hotel from our activities, we had to park on the public street across the hotel. On our second night, because of the lack of parking spaces, Hampton Inn, was asking the guest to park inside the precises, disregarding and breaking city and state ordinances, right alongside the RED Emergency painted curve, which is for the Fire Department in case of an emergency. Hampton Inn placed ALL the guest in extreme danger if an unfortunate event would have occurred. Video and Pictures were taken of this occurrence. On our third, and last night, Thank God, the hotel opened up some 5 parking spaces, but still was not enough for the close to 15 cars that were still parking across the street. I would say, that over all, aside from my daughters TICK bite, the third night was the worst. By the following morning we found out that 7 cars were broken into. Leaving glass everywhere. LAST TIME WE STAY HERE!"

"The rooms were NOT cleaned for 8 days even after we talk to the staff multiple times during the stay. Lights in room flickered on and off. In door pool had to much chlorine causing eyes to burn."

"The pool and hot tub was not clean we were looking forward for the hot tub but because it wasn’t clean enough didn’t end up using it also the timing of closure at 10 pm could be extended further "

"My stay was horrible and I never been through this before. The manager forced us to pay before we arrived and charged my car convinced us to reserve that way. Then we arrived to a dirty room. We were moved to a room that the window was open all night and we didn’t know until the next day and my son was playing by it about to fall out. We went to Seaworld for about 9 hours and requested housekeeping but came back to the room just the way we left it and no housekeeping came at all. We had to make our own trash bags and go get our own towels because the dirty towels were still in the room. This was unacceptable and the manager told me she would give me points for a free stay with a Windham hotel but I’m still waiting. "

"Surely they can't be serious, calling a granola bar = "free breakfast.""

"Besides no fan in the bathrooms, the staff was awesome, bed were comfortable, breakfast was good quality, and the place was clean. I'd stay there again."

"Out of date furniture, pull out couch bed had a huge stain, and a sheet that has been stuffed in there for who knows how long. Since it's and inward hotel, very noisy didn't help that there was a huge influx in children yelling and running around. Room smelled old."

"Clean,WiFi and staff"

"I would not recommend this hotel. They do charge for parking whihc is out of expectation. The bed has some many wrinkles. Not sure whether soemone slept. The water pressure is so low that you barely have water to wash without wait. Shower was ok. Toilet paper so cheap. Feel like th owner trying to cut every penny. Just not typical hilton garden experiences. "