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"Great location and room"

"Room was in excellent condition; Breakfast was delicious and service very good . Dinner was delicious and being served by the owner made it very personable and meant we received the very best of service. "

"Yes."

"Friendly attentive staff, very comfortable room, great food and breakfast at outstanding value "

"Really good value room with everything provided and lovely staff. "

"The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before. The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and...

"Friendly staff and a 'home from home' feeling in the cosy pub. Fantastic Sunday roast dinner and a comfortable warm room to complete the evening. "

"Lovely room. Great breakfast and pleasant staff. really nice pub and will visit again. "

"The single negative Is that we ordered pizza we wanted to eat in bed but they then didn’t have any., Other than that, staff were polite and friendly, especially the ladies on reception in both the hotel and the pool on Wednesday evening. The steam room, pool and jacuzzi were all a good temperature (I hate a cold pool and jacuzzi, there’s just no point as it’s not enjoyable). This was a night away with my 10 year old to relax and spend some quality time whilst picking up my sister from The...

"Great stay - wonderful, friendly staff"

"Clean room "

"Clean and quiet room."

"Nice lunch menu lovey helpful friendly staff "

"We stayed at Thatcher’s Hotel (part of Surya Hotels) for three nights during half term. Overall, it’s an average hotel but offers good value for money. The rooms have been renovated and are modern and comfortable, and the beds were very comfortable which we appreciated. However, there were a few downsides. The room was extremely hot during the night, which made it difficult to sleep comfortably. Breakfast was average — nothing special — and dinner in the evening was also average but quite...

"Nice location, in the deep of Surrey AONB but that’s where it ends. The building itself is dated and needs modernising. It’s great as somewhere to lay your head. Small bathroom, thin pillows and duvets. "

"What a lovely stay! It’s so close to the beach and a short walk from the town centre. The Regis lodge was warm and cosy with lots of fun snacks provided too. Parking was easy on the forecourt and staff were very communicative. Would definitely recommend. "

"Nice modern stylish room, prompt email replies from staff regarding flexible check ins. Very comfy room. Good breakfast included. Only drawback was when the room next door had their tv on late at night it actually woke me up in my room! But not really much which could be done about that. Also milk missing from tea station in morning but assume that was a simple oversight. "