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"Crystalbrook was an absolute gem of an escape. Surrounded by beautiful nature and tranquil surroundings, it was the perfect place to unwind and recharge. The staff were exceptional throughout my stay, warm, welcoming, and genuinely attentive. A special mention to Hugh, whose charisma, kindness, and friendly nature made the experience even more memorable. He is an absolute sweetheart and a real asset to the team. The coffee was fabulous, the amenities were outstanding, and every detail seemed...

"Carpark is rubbish for larger cars. No in room service."

"Noisy roof when it rained."

"Do not book the Studio room! Upgrade to the Villa or don’t stay here. The Studio rooms are barely bigger than a prison cell and are nowhere near 5 star hotel quality. The property is neat and the staff are so nice. Just don’t book the Studio rooms. "

"Friendly staff helpful just one thing with the room needed more than one pillow on the bed"

"Good wee spot, can't complain whatsoever. 10/10. Fun fact, it's the Inbetweeners hostel. Legit only realised this when I rocked up. One thing I would recommend is some recycling bins."

"Great accomodation, great service. Issues fixed right away even on a Saturday."

"Rooms are clean, modern, comfortable, check in was very quick and easy. The room faced the road and was a little noisy to road traffic and very noisy from neighbouring rooms, rooms to the back are better"

"Sue who is the main worker/receptionist etc very friendly & informative..helped to settle me in & friends later …all in all a comfy stay & close to shops etc"

"All great."

"Amazing grounds and helpful staff."

"Good central location."

"No kitchenette as mentioned, only old microwave with couple of cutlery sets. Mould found in bath room, with unpleasant smell. Hard to fill up kettle with the old style basin set. "

"Very clean and well maintained. Staff helpful. Only waking up extra early with bin trucks driving past multiple days."

"Convenient location Comfortable room "

"Easily the best, most comfortable, clean, spacious and well appointed motel I've ever stayed at!! Sensational value for money, close to shopping, the CBD and the waterfront, easy parking, beautiful grounds, super-friendly staff, simply AWESOME!!!"

"There are no staff. This is a self-serve property. It works quite well. But the walls are incredibly thin. A person talked - not shouting or fighting, just talking - for 3 hours non-stop in the room next to us (finally stopping at 2am) and I could hear every word. The person in the room on our other side thought it was us (so could hear it 2 rooms away!) and was kicking the walls until I shouted that it was another room. Onsite staff would be useful in a case like that."

"Very welcoming staff. Spacious and clean motel rooms.off street parking and pool. Central Ballina location."

"We had the pleasure of staying in villa #1. The space was perfect for our needs and the outlook was peaceful and relaxing. Bangalow township is less than a 5 minute drive or a leisurely walk of 20 minutes."