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"When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue."

"Staff extremely accommodating and friendly. Comfortable, relaxing suite. Enjoyed sitting on the porch while listening to the birds."

"The nice suite. We only stayed ine night. The breakfast was of poor quality as are all hotel breakfasts. We always go out to eat. The staff person at check-in did not mention the breakfast nor time of breakfast. We asked to ckeckin 45 minutes early and ibformed room was not ready. Came back at 3:01, and agin ibformed room wasn't ready. After finding out I was a member all of a sudden the room was ready."

"The staff was friendly. They put us in a regular room when i booked a suite. There were lights out. We got dog hair on our belongings from not being vacuumed well and ants in the bathroom. "

"I enjoyed my stay at Holiday Inn Express with the location close to Canandaigua Lake. We enjoyed the lounge and breakfast room. Our room was spacious, clean, and comfortable. Wonderful breakfast, delicious coffee, and a friendly staff. Plenty of parking."

"Room was very clean and spacious, beautiful inside we will book again!"

"It was very inconvenient having to enter the airport every time we returned to our room but my bad for not realizing the hotel was located on airport property. This hotel is extremely overpriced for the type of room this was. It was a small room with a very tiny bathroom. Not many parking spots either. This is a convenient place to stay if you’re needing somewhere to sleep after a flight and I guess that is what you’re paying $200/a night. "

"The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good."