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"The rooms were clean and always stocked to my liking. The staff members were as helpful as could be."

"One of our favorite places to stay! You feel right at home with a friendly and welcoming environment! I love all of the beautiful art, colors, and details! We will be back again soon."

"Check in was quick however they did not notify us that our room was ready as they said they would and i made several trips to the front desk to see if it was ready. I did not get a key to my room until 5pm. The property was nice and the rooms were very spacious however we didn't have hot water in our original unit and the unit we moved to had an ant infestation near the kitchen/ living room."

"Very nice resort not overcrowded and centrally located. Staff was wonderful"

"Everything was awesome"

"Underwhelming compare to the pictures. "

"This hotel is close to Eagle beach and Palm beach area. It’s beautiful, has a kitchen, beach chairs, very peaceful atmosphere."

"having a locked door in our apartment that was someone else' room was a bit odd. the phone in our apartment did not work even to call the front desk. There was only hot water in the shower, it is hard to bathe a toddler when cold water would only come out in the beginning for only a few seconds. It would then go straight to hot, did not matter how much we tried to adjust it."

"The property is super clean and staff clean throughout the day. They were also super helpful and helped us find different destinations when asked."

"Everything nice!"

"Very helpful owners. A nice small place to relax ."

"Everyone was nice, friendly, helpful! All the waiters, conceirge, drivers; all asked about our stay and had an nice temperament. We went during the week, so the beach and pool area had available chairs and towels. The room and resort was always clean. We tried all the restaurants. At times the service was slightly slower service that we may be accustomed to, but that is to be expected depending on the time of day, amount of customers, staffing and so forth. It would not deter me and I would...

"We had a wonderful stay. The place was exceptionally clean, and everything was conveniently located. The beach was only a 5-minute walk away. The host was always attentive, responsive, and very helpful. We felt safe throughout our stay. I would definitely rent this place again. We absolutely loved it!"

"Staff was very nice, clean rooms nice location."

"This is the place! Marial and Dirk are amazing hosts and the property is perfect! Located close enough to all major attractions/places but still in the local area so you get the best of both worlds. We were here for a week to celebrate our 17th wedding anniversary and it was exactly what we were looking for. Rent a car and know that GPS says you've arrived but the property is to the left off of sero Blanco. Absolutely amazing stay and we hope to return soon!"

"The staff was amazing. Samuel was so helpful at check-in. At the beach, Julio, Noel and Sandra were wonderful. We have stayed at the Phoenix many times and it’s always a fantastic experience"

"Clean room and nice staff"