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"The bear was really lovely. Great friendly staff Clean room and bathroom Decor was lovely. Great touch was a welcome free drink"

"Brilliant stay here.. beautiful country location but close to the town. The ladies who greeted us and looked after us were friendly, accommodating and just genuinely great people. Wish we could have stayed longer! Hope we will be back"

"Conveniently located in town in Christchurch and walking distance to the marina area. Comfortable with everything you need."

"We had a very small room inland snug but unfortunately in the heat the small fan given to us was inadequate to cool the room. We had dinner in the Jetty which was fabulous down by the waters edge with.a delicious prawn spaghetti and cod with crab.served by a very helpful young lady who was rushed off her feet. Very helpful staff and a lovely continental breakfast"

"Perfect for overnight airport stay"

"Nice room, very comfortable bed and nice view. Staff were friendly and always helpful. The restaurant catered excellently for gluten free. Can't fault our stay at this hotel."

"Enjoyed our time at Captains Club Hotel and Spa Thank You"

"All local staff employed"

"Very nice place to stay when in Bournemouth"

"My daughter and I decided to have a few nights away and as we had the sun on our side for the week we decided to stay in the UK. We came across this hotel and although expensive we decided we weren't paying for flights and booked two nights. How very special from the moment we arrived and had our car parked for us. Lovely Zara and Eugania helped with our check in and showed us around the hotel, outdoor pool and spa. What a wow factor when we were shown to our Croquet room, all air conditioned,...

"Lovely hotel! My only complaint would be the air con wasn’t great but it was a lovely stay!"

"Amazing through out , definitely would return"

"This is an ex Ramanda Encore Hotel and it was better then! The hotel is well overdue complete refurbishment and us very tired and not close being worth what is charged for it. The lift is slow and rattles, the staff are slow to respond to requests. One plus that saved it from disaster was exceptionally effective air condition in the room! Parking also a fair price."

"I work in house keeping in a hotel, and this hotel was so clean,the staff were very friendly it like we had no them for years,the parking was out side our room,the hotel was near the sea,we walk along the sea front , if you wont a friendly,clean hotel then book them up"

"Great location, polite team. Unfortunately for the rate it’s a dated room with bath and hand shower head. This sits under a sloping roof and meant no stand up showing."