Search Hotels Near Bursledon Windmill, Southampton

"Lovely clean spacious rooms and loved the pool"

"I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent."

"The food was great internet was perfect, and no problems"

"The duty manager checked us in What a polite and charming lady Made our stay so warming Makes such a difference when you had along journey Thank you "

"Wasn’t the best "

"Fabulous hotel from home, great facilities, lovely cafe and fab staff. Definitely staying here again! "

"Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for those too. Kids were very loud and splashing in the pool so the spa wasn’t always the most relaxing. However, we are so thankful for our stay and we will be back!! Thank you Alicia for making it so special, we hope to see you again on our next visit! 5 stars to Alicia (so sorry if my spelling is wrong!) but please do pass on my praise. "

"The staff are friendly and approachable "

"Clean room, clean towels each day. First time staying above the function room. Walls very thin so heard everything going on next door as well as downstairs but not too bad. Only real negative was the electric air freshener in each room and hallways. Smell was overpowering so we had to unplug ours and put it outside the room and open the windows to get some fresh air in the room. Saying that overall the stay was pleasant and rooms were a decent price. "