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"The hotel was lovely but the swimming pool was small and there were children splashing around the who time so not very relaxing. The waitresses for the meals are not very efficient. We had to wait a long time for our order to be taken. At breakfast, the food was not replenished and it was difficult to find someone to take orders from the kitchen."

"Room was comfortable and clean. In middle of town, handy for restaurants. Staff were helpful as always."

"There was no spa pool, tried to make a booking before our stay for a massage, was sent a message staying our request was waitlisted? When arrived at the hotel we were told there was no availability for massages on any of the 3 days we were staying so in my opinion little point in calling yourself a spa hotel if you have 1 part time person available to do massages "

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"Good clean hotel"

"Very friendly and helpful staff. The room was small and there was no room for a desk or storage space for clothes, so not a great choice when staying on a business trip. The bathroom was also very tight but serviceable. Parking is limited, managed to get the last space, but great to have. "

"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."

"A warm welcome and superb facilities."

"Could not fault this hotel, so clean and welcoming. Was my husband’s 70th birthday, had card and wine delivered to room, such a lovely gesture, then at breakfast they bought an ice cream cake out and sang happy birthday. Amazing staff and hotel. Thank you "