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"Nice clean room friendly staff very helpful good breakfast would definitely recommend hotel to others ,this is my 2nd time visiting there."

"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that...

"Very impressive grounds and gardens"

"No signs for the exit in the ladies pool changing room, and nowhere to leave your room key, which activates your locker, if you can work out how to do it. Nice pool and jacuzzi though, rooms could do with a deep clean, but daily basics are done and it's comfortable. Staff are very helpful and happy to help with queries, rooms spacious and mine had a lovely view, plenty of (free) parking."

"Wow! What a lovely experience! We enjoyed every minute at this hotel. When our plans changed and I spoke to the staff, they accommodated our needs graciously. We will return to this hotel chain in every location. Our next stay will be in Belgium. Looking forward to it."

"The breakfast was very nice but what let this place down was. the following. The continental breakfast wasn't included! Room was very clean. The bathroom was up two steps, which felt weird and the shower area had black mould on a couple of tiles. The floor was extremely uneven, it made us feel like we were on a ship that was listing! The bed was so hard, it felt like we were sleeping on a board. There was a hole in the floorboards covered up with carpet."

"Well situated. Clean. Quiet. And good staff"

"The hotel is tired and needs to be refurbished feel sorry for the staff as a lot of people complaining the staff were fantastic"

"Fantastic place to stay"

"Excellent stay for a family of four in a great location with lots of options for food nearby. Breakfast and pub dinner were superb and very good quality. Thank you for a great stay."

"Specifically booked this hotel because of the heat and the website stating air conditioning in every room. Air conditioning did not work, reported to front desk but they said they couldn't do anything and it was probably because everyone had it on. 26° inside, really bad nights sleep. Don't advertise something you aren't going to make adequate provision for."

"Great community spirit, the locals were very welcoming, I look forward to visiting again."

"While close to town center getting there requires a walk up a very steep hill--not suitable for old people. The hotel was helpful in terminating our stay after one day. A well placed hotel for younger people requiring a basic hotel. Breafast was good. Evening menu should be avoided."

"Great service"

"Clean room, good free car park, good choice of beers, good choice of pub food, great choice of breakfast"

"Ihg always provide great accommodation with added bonus of spa and pool. What makes Ipswich Ihg so special is the excellence of their staff. All were amazingly helpful and charming. Such a pleasure to receive highest standards of service. Thanks to everyone."

"Parking really difficult"

"Great location. Super clean room with a comfortable bed. Great water meadow walks. Highly recommended."