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"The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected. We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck. The restaurant...

" Had a wonderful stay at Grand Whiz Mega Mas Manado. The hotel is very clean and conveniently located right next to the shopping center. The staff, especially Ms. Nadia at the reception, were super friendly and helpful. The breakfast buffet was amazing with authentic Indonesian flavors (not westernized like most hotels) — really delicious! Also, it’s close to many great food spots in Manado center. Highly recommend this hotel and will definitely come back again! "