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Reviews of Hospitality Inn - Buffalo Airport

2 out of 5
Hospitality Inn - Buffalo Airport
6627 Transit Rd, Buffalo, NY

Reviews

6.0
Rating 10 - Excellent. 15 out of 140 reviews" "
Rating 8 - Good. 37 out of 140 reviews" "
Rating 6 - Okay. 39 out of 140 reviews" "
Rating 4 - Poor. 25 out of 140 reviews" "
Rating 2 - Terrible. 24 out of 140 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kylie

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Tomika

Liked: Cleanliness
Great
Stayed 1 night in Mar 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
I've seen better places to stay at a homless encampment
Stayed 2 nights in Jan 2024

8/10 Good

Allen

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2023

8/10 Good

Evangela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Kimberly, Tonawanda

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was over priced, dirty, noisy, no dining, no ice machine, towels were rough, parking lot was used to fix vehicles (unsafe), inconvenient, staff was rude, no transportation was offered, loud neighbors (man on cell phone outside our room all night). The worst experience ever. Do not stay here!! The bed was uncomfortable & the fridge was duck taped shut. They charged 187$ for a room that was worth 47$.
Stayed 1 night in Sep 2023

4/10 Poor

Mitchell

Stayed 1 night in Aug 2023

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness
Bed was comfortable
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness
Close to where I wanted to be
Stayed 1 night in Jul 2023

2/10 Terrible

Yejin

Disliked: Cleanliness, staff & service, property conditions & facilities
The wifi doesn’t work at all. 3 other people went to the front desk to complain and she yelled at us and said try again. There are tweakers standing outside of their rooms acting crazy. The washroom sink is outside the washroom.
Stayed 1 night in Jul 2023

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Tania, Rochester

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Check in was fast and friendly. The room did have a refrigerator and microwave which was nice but very basic amenities.
Stayed 1 night in Dec 2022

8/10 Good

Lisa

Stayed 1 night in Dec 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

2/10 Terrible

Trevor

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay and experience. The mirror was duct taped, desk chair seen better days, found 3 cockroaches walking on wall and in bathroom, and the worker at front desk was not friendly at all. Spend the extra money to not stay.
Stayed 1 night in Oct 2022

4/10 Poor

Franklin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were big ants and spiders in the room. Also it was old, lockdoor and card was not easy to handle
Stayed 1 night in Oct 2022

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for a two star hotel.
Great for a two star hotel. I was traveling alone, by myself i would stay here again. I would not stay here with my wife or family.
Stayed 2 nights in Sep 2022

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a Bills game.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Stayed 1 night in Sep 2022

6/10 Okay

Ed

Disliked: Amenities
Room was clean. However, lots of long term guests seem to be hanging out often. Woke up several times to yelling guests. Not a place I’d send my wife, mother, sister. And the price was ridiculously inflated due to a busy weekend
Stayed 2 nights in Aug 2022

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Wilson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Jim

Stayed 1 night in Aug 2022

6/10 Okay

charles

Stayed 1 night in Aug 2022

6/10 Okay

Mary

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bad experience with my stay
Well I asked for a smoking room and got a non but clear someone before me smoked in there we found a plastic tube under the mattress and burn makes all over. I actually took pictures of it and when I went to the front seat to complain I did not get to talk to the head person I talked to her son. He called her on the phone and she stopped by our room and talked to the lady with me and she removed it and that was it. When I went to check out I wanted to speak to someone about it and no one would come to the window there was a sign that said to leave room keys on counter.
Plastic smoke pipe under mattress
Smoke stuff under my mattress
Burn marks In bedspread
Burn mark in rug
Stayed 3 nights in Jul 2022

2/10 Terrible

jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom mirror filthy as was the headboard. Large amount of pot being smoked all day long near my door, all you could smell. Talking outside my door until 3 am quite loud. "Free morning coffee" bar had coffee, (I am guessing) but no cups. Dead bolt on door was missing, secondary lock wouldn't go into jam. Not a real safe feeling about the place. Bed and pillows were comfortable and clean, as was the bathroom. Lots of hot water right away.
Stayed 1 night in Jun 2022

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the place was very clean with some updates, but front door wouldn't close very well with no inside lock. sketchy loud talking smokers outside 24/7
Stayed 1 night in Jun 2022

8/10 Good

Michele

Stayed 1 night in May 2022

6/10 Okay

Gina

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelt strongly of smoke even though it was a non smoking room. Found garbage behind the bed while looking for an outlet. There were no outlets by the bed. The baseboards were coming off and room didn’t have towels.
Stayed 1 night in May 2022

2/10 Terrible

Diep

Travelled with family and small children
They sold my room to someone else.
Stayed 1 night in May 2022

6/10 Okay

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Melvin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won't stay there again
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel continues to be good value.
Stayed 1 night in Oct 2021

8/10 Good

gloria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Sep 2021

6/10 Okay

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but outdated
Good location but the hotel is outdated. The front desk person was not the most gracious.
Stayed 1 night in Aug 2021

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good just a couple ants in the bathtub
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk clerk was kinda moody
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I checked in a young boy came to check me in. The office was extremely hot and a smell of food was so strong I was getting nauseous. Excitingly the room was clean and the A/C was great. It was nice to have a fridge and micro. The bed was nice. The room is old and they really need to get rid of the carpet. The entry door is not safe. There was not an inside safety lock. The key card locking system needs to be replaced. It was very iffy to gain entry. It is good for a overnight or weekend stay.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is a 1 or 2 star motel at a 3 star hotel price. Got as a quick place to sleep after a late flight arrival. Odd Airconditioning. Dirty comforter on bed. Hot water that took 10 mins to get to shower. At $160 Canadian a night I felt it was quite over priced
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. What I did not like was that on Travelocity I could only find a larger, more expensive room with two beds. When I got there I think there were rooms available with one bed, which is what I wanted and which is what they gave me, but yet they would not reduce the price. I did see an hour later that there were some for almost half what I paid. I don’t think that’s right.
Stayed 1 night in Jul 2021

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
GOOD ENOUGH IF YOU ARE JUST LOOKING FOR A BED TO SLEEP IN OTHER THAN THAT I WOULD NOT RECCOMMEND
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience I ever had
This is the worst hotel room that I ever stayed in my entire life. There was visible mold in the bathroom the walls in the room were dirty. The door lock which was electronic did not work properly. The drapes did not block the light from outside. This accommodation should not be sold to other customers!
Stayed 1 night in May 2021

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for.
Do not stay here.
Stayed 2 nights in May 2021

6/10 Okay

Jane

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Christy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not clean no hot water smell old air conditioning not working an. Check out time was 1030 not even 11am
Stayed 1 night in Aug 2019

6/10 Okay

Susan

Liked: Room comfort
Stayed 1 night in Jul 2019