Our go-to hotel in the city. Professionalism, hospitality and helpfulness is always perfect. We arrived after a long journey on a Sunday afternoon and Ali, the receptionist welcomed us at the reception area. Communication was great. The manager scheduled for that evening upgraded our room, which was a terrific experience. The superior twin was spacious enough, the mattress was super comfortable (hard enough that is very rare nowadays). We loved our stay. The check-out was super efficient, we had two luggages being delivered to us from abroad, the receptionists were more than happy to assist us with it, Ali and his colleague (a younger man with lighter hair) also called us a taxi and made sure that everything was alright. Flawless experience!