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"The hotel is a beautiful old manor full of charm."

"Staff was nice"

"No issues with the room for one night. Few fixtures not up to standard, eg towel rail and shower screen roller wheels."

"Rude staff wouldnt let me check in after 8 oclock had to sleep in the lobby as there was no after hours contact details and then at 7am the next daywhen reception opened told me i had to wait till 2 pm that day to check in even though my booking was for the night before. Couldnt understnd basic english."

"Staff very friendly, location great, bed and pillows very comfortable. Downside the tv didn't have a remote and the staff member came in 3 times to sort out the situation which I was tired and just wanted to wind down. Then the jug was not clean at all inside it. "

"Very clean and comfortable Room Serviced daily on a long stay Staff were friendly and helpful Room service was fantastic"

"Great breakfast selection. Superb river and city views "

"Convenient location, great service and handy amenities on site "

"The location is great, close to convenience store & city centre. For the room, I love the big comfy bed & very big mirror on the table & adjustable light & cold air-conditioner. However, I hate small annoying sounds in the room that I don't know if it comes from air-conditioner or other things in the room."

"The room was clean. Staff were good. Traffic noise was constant due to being at the intersection of two main roads. Parking was good and secure. Some aspects of the room needed updating."

"Friendly staff, grea location "

"Pretty average service and rooms, 4-star questionable, no gym or pool onsite as Expedia claims. Good location."

"Needs a luck of paint, but apart from that perfect. In the centre of the city, fabulous location and every staff member we spoke to were so helpful. Great stat"

"Was not bad but not great, an old toothbrush was left in the shower from a previous guest, odd random assorted kitchen items, eg, 1 teaspoon, 2 mugs, 3 bread and butter plates and nothing else, a gross yellow stain on one of the towels, on the positive side, a very convenient location, comfortable bed, we would stay again, but would check the room carefully first!"

"I really like to stay here. Location is convenient; close to bus stops. You can walk to Queen Street for shopping. Complimentary breakfast is awesome. Room is clean and neat. Bed is very comfortable and clean. I feel safe to stay here. I will definitely come back to stay here. By the way, the staff team is welcome and responsible for their jobs very well. Thank you!!!"

"Location was great, room clean, great zirconium controlled by us. Unfortunately we were next to a room being renovated. "

"Room was very clean "

"Very positive experience and plan to return to this location - and try out others. Only thing I would say is that the overall wear and tear on my unit showed, but everything functioned as it should - and everything was very clean. Already have recommended to others."