Hotel Dann Carlton Bucaramanga

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Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near La Flora Ecological Park

Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace and a garden. Treat yourself to a body treatment, hydrotherapy or a massage at Elixia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.

The current price is ฿3,737
฿3,737 total
18 Oct - 19 Oct

Popular amenities

  • Pet-friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior King Room

A hotel room with a large bed, bedside tables, a desk, a television, and a painting on the wall.

Superior King Room

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Queen

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the city.

Standard Queen

9.6 out of 10
Exceptional
(47 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior King

A hotel room with a large bed, bedside tables, a desk, a chair, and a television.

Superior King

9.8 out of 10
Exceptional
(26 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Twin

A hotel room with two beds, a desk, a TV, and a balcony with a city view.

Standard Twin

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room

A hotel room with a bed, bedside lamps, a desk with a telephone, a television, a balcony with a view of the city, and a patterned throw on the bed.

Room

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Room

A hotel room with a large bed, two bedside tables, a nightstand, a sofa, a chair, and a painting on the wall.

Room

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • Free wired internet
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About the area

Located in Bucaramanga, Hotel Dann Carlton Bucaramanga is in the city centre. Provincial Viaduct and Eco Park Hill of the Blessed Sacrament are notable landmarks, and the area's natural beauty can be seen at La Flora Ecological Park. Don't miss out on a visit to Eloy Valenzuela Botanical Garden. Visit our Bucaramanga travel guide
Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park
    2 min walk - 0.2 km
  • Las Palmas Park
    2 min walk - 0.2 km
  • Cabecera Shopping Mall
    6 min walk - 0.6 km
  • La Flora Ecological Park
    10 min walk - 0.9 km
  • Cacique Shopping Mall
    4 min drive - 3.2 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    48 min drive

Restaurants

  • El Barril
    2 min walk
  • Crepes & Waffles
    2 min walk
  • Clocks Beer Time
    3 min walk
  • Empanadas Rosmy
    3 min walk
  • El Garaje
    4 min walk

About this property

Hotel Dann Carlton Bucaramanga

  • Upscale hotel near La Flora Ecological Park
  • Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace and a garden. Treat yourself to a body treatment, hydrotherapy or a massage at Elixia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Airport drop-off service (surcharge), tour/ticket information and a banquet hall
    • A front desk safe, a computer station and massage treatment rooms
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 135 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with satellite channels
    • Fridges, free infant beds and daily housekeeping

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  • Free Wi-Fi
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The price is ฿2,662
฿2,662 total
17 Oct - 18 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,264 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1996
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 142800 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on 18 Oct 2026 start from ฿3,737, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 142800 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Dann Carlton Bucaramanga?

Self-parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Checkout is at 1 PM. Late checkout is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 60000 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 754 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, friendly and helpful staff, great location in the center of thr city
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food and facilities
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind mostly in the breakfast area . The entire property was clean and appealing. We were impressed with the entire stay
Stayed 11 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Bucaramanga. Safe, clean and overall nice accommodations. I wouldn't classify it as a 5 star hotel by US standards, but overall great option when traveling.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, service is tip notch, and the amenities are great. The breakfast at the roof top bar terrace offers beautiful views of the city while enjoying a delicious breakfast or drink
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you needed was at your fingertips. Really great food as well.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crean rooms;staff all over was so friendly and polite all the services attendant was very helpful especially Raul the best waiter ever 👏 easy going every where from the hotel they will accommodate you needs Tnx Pj
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the staff was very helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an good breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The spa was excellent, and the massage was one of the highlights of my visit. I also really enjoyed breakfast on the roof deck, which was a great way to start the day. I would definitely recommend staying here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Dann Carlton is like our home in Bucaramanga, we have stayed here for many years and it never disappoints. It is located in one of Bucaramanga's best areas, within walking distance of parks, restaurants and shopping. Complimentary breakfast in the pool area is one of the highlights of the stay, also the food in the restaurants and the room service are great and reasonably priced. The hotel amenities including the spa, pool, lobby and gym are always super clean, and well maintained. But my favorite part about the Dann experience is the super friendly staff, and the hotel taxi drivers who can pick you up from the airport, drive you around the city, and also show you the touristic nearby attractions. I really love this hotel and highly recommend it.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with local recommendations
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Luxurious, nice staff, clean, great food
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location, very safe city, nice bed, wonderful cleaning staff
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff were very nice. I liked the pool area on the rooftop deck. The restaurant next it was ok but they don't hanged it to the room. You have to pay seperate. The hot tub did not work.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super clean room, kind and welcoming staff with excellent central location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. All the staff was super friendly
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, friendly and always willing to listen and help.
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and helpful, twice I have to ask for help to configure the tv because we didn’t understand how to use the two remotes. The instructions are a little bit confusing but the technician was very helpful 😊 Breakfast really good. Room clean.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very clean and comfortable, great service
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well located and helpful staff. All you need a for a nice stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed for 2 night staff very friendly and helpful we enjoyed our complimentary breakfast food was excellent and good variety we also enjoyed dinner food was fantastic and service was excellent I would highly recommend this hotel 😀
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, amazing customer service!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made this reservation at the last minute so there were too many options. I got a smaller room in the 12 floor, which is where the ball rooms are located. In the beginning I was worried that it would be noisy, but the hotel has created a private area with key access where the rooms are located, so it was the same nice experience as in previous stays. Hotel Dann Carlton in Bucaramanga is my favorite in the city. Located in a very nice and safe area within walking distance from parks, shops, and restaurants. The entire staff is wonderful, knowledgable, professional and friendly, from the front desk, to the room service, restaurants, concierge and everything in between, every interaction with the staff in the hotel will put a smile in your face and brighten your day!
Stayed 2 nights in Aug 2026