Hotel Ciudad Bonita

Property class: 4

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Take advantage of free continental breakfast, a poolside bar and a corner/local shop at Hotel Ciudad Bonita. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 1 of 1 room

Basic Room

  • City view
  • 12 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Large Single Bed, 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed
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About the area

Located in Bucaramanga, Hotel Ciudad Bonita is in a shopping district. Holy Family Cathedral and Custodio Garcia Rovira Cultural House are local landmarks, and the area's natural beauty can be seen at Antonia Santos Park and Parque de los Niños. Centro Cultural del Oriente Colombiano and Eloy Valenzuela Botanical Garden are also worth visiting. Visit our Bucaramanga travel guide
Map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006

What's nearby

  • Antonia Santos Park
    2 min walk - 0.2 km
  • Parque de los Niños
    5 min walk - 0.4 km
  • Santander Theatre
    6 min walk - 0.6 km
  • Canaveral Mall
    8 min walk - 0.7 km
  • Parque Mejoras Públicas
    8 min walk - 0.7 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    30 min drive

Restaurants

  • Restaurante - Piqueteadero - La Pata
    3 min walk
  • Pesquera del Rio
    3 min walk
  • Cocoa Bistro
    6 min walk
  • Terraza Café Bucarica
    4 min walk
  • McDonald's
    7 min walk

About this property

Hotel Ciudad Bonita

  • Upscale hotel in a shopping district
  • Take advantage of free continental breakfast, a poolside bar and a corner/local shop at Hotel Ciudad Bonita. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a 24-hour front desk
    • Tour/ticket information, luggage storage and a porter/bellboy
  • Room features
  • All 65 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 42-inch flat-screen TVs with cable channels
    • Fridges, daily housekeeping and desks

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Frequently asked questions

Does Hotel Ciudad Bonita have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ciudad Bonita pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of COP 20000 per pet, per stay.

How much is parking at Hotel Ciudad Bonita?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Ciudad Bonita?

Check-in start time: 3 PM; check-in end time: 5 AM.

What time is check-out at Hotel Ciudad Bonita?

Checkout is at 1 PM.

Does Hotel Ciudad Bonita provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:00 PM on request. A fee of COP 35000 per vehicle applies.

Where is Hotel Ciudad Bonita located?

Situated in a shopping district, this hotel is within a 5-minute walk of Antonia Santos Park, Holy Family Cathedral and Bucaramanga Chamber of Commerce. Corfescu Theater and Centro Cultural del Oriente Colombiano are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ciudad Bonita Reviews

8.2

Very good

8.4

Cleanliness

7.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 11 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water without begging the staff
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Room comfort
Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal muy atentos, facilidad falta de mantenimiento
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó

Muy buena ubicación y muy agradable
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 9 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy Bueno
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia y el hotel es muy agradable.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, ubicación perfecta para viajes de negocios
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, tenían los protocolos de bioseguridad

Ubicación central excelente atención , cenamos trucha en el restaurante doña Petrona muy sabrosa
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

IMPOSIBLE PARA EJECUTIVOS DE EMPRESAS

El Hotel extremadamente básico, en una zona muy ruidosa y congestionada. La habitación ¨superior¨ que reserve supuestamente para tener mas comodidad solo tenia un balcón de 1 M2 bastante malo como para sentarse a tomar un café, sin vista, sillas metálicas oxidadas. Las mesas de noche del cuarto bastante viejas, el inodoro del baño no descargaba el agua y se quedaba con fuga, el aire viejo sin la función swing funcionando. El desayuno limitado, la fruta la cobran adicional. Bastante regular.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion

Buena ubicacion, buen trato, respetuosos y amables.
Stayed 4 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel, buen desayuno
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente servicio personal muy amable
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia y buena estadía

Ha sido excelente el hotel y buen desayuno y cerca a todo.. Bien en general
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Instalaciones muy viejas
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Buen servicio y muy cómodas las camas.
Stayed 3 nights in Aug 2019