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"The property was of a basic nature and very tired in places. The bathroom paint was peeling off the walls. The bed was a small queen bed that wasn't big enough for 2 adults to get a good night sleep. The mattress was very thin and uncomfortable. Due to this we left the property early and had to book a hotel. I also tried to contact the property as advised by Sykes cottages, but my calls were unanswered and not returned. Overall a disappointing stay. There are plenty of better rentals available."

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"All was great "

"Excellent location, amenities and the staff were absolutely amazing - from the check in ladies to the bar & restaurant team, fabulous! Special shout out to the lady at the gym reception who made my sons day by awarding him a swimming certificate! Would definitely return! "

"Clean, comfy room"

"Nice hotel great food overall excellent "

"What really stood out was how incredibly fast the team reacted when we realised the bedding contained feathers – entirely our oversight for not requesting a change before arrival. The staff were unfailingly kind and accommodating throughout our stay. It’s a beautiful hotel, and our suite was absolutely gigantic. We loved it! "

"Room was very nice, staff were amazing"

"Excellent and friendly staff, great pub atmosphere, awesome English breakfast."

"Really clean bedroom / bathroom, no complaints."

"Clean room, well equipped, great staff and will stay again at a future date"

"Staff were amazing, so friendly and great with our children. Breakfast was lovely, could not fault. Rooms were clean and bed very comfortable. Will definitely be staying again "

"Clean room, great staff"

"Ample parking, spa facilities were lovely and bed was very comfy. Staff were fantastic and would do anything they could to help, make a work stay a lot more enjoyable. "

"Location / location etc. Very clean and as always very well furnished room . Would have preferred Tatton , but it's always booked . Staff excellent , shame the 'Pheasant Golden Ale' is no longer available . Even in wet grey weather , it's a great place to stay ."

"Total comfort during our stay. Accommodation, food, all just what was needed on a November midweek stay. Will return. "

"Beautiful setting, great food and c v comfy room "

"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"Very polite, clean, excellent service and delicious breakfasts!"

"Clean room, staff were excellent and really helpful. Bar was really good and breakfast in the morning. Perfect location as well"