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"The property was of a basic nature and very tired in places. The bathroom paint was peeling off the walls. The bed was a small queen bed that wasn't big enough for 2 adults to get a good night sleep. The mattress was very thin and uncomfortable. Due to this we left the property early and had to book a hotel. I also tried to contact the property as advised by Sykes cottages, but my calls were unanswered and not returned. Overall a disappointing stay. There are plenty of better rentals available."

"Amazing hotel food in the restaurant was beautiful and lovely experience and nice to see the hotel in such great shape. The spa facilities were great and easy to access and very clean. I would like to especially mention the bar and restaurant staff who worked in the evening who were so so plesent and welcoming making everyone in the resturant enjoy there time. Once again such a great experience."

"We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again."

"Extra charges that weren't that evident till we booked in"

"Easy check-in, excellent staff, good bar area (again, excellent staff). Very good food, super local brews. Comfortable bed, great breakfast. Oh, and nice beer garden to boot. Would come here again and, if I lived locally, it would definitely be a regular haunt. Staff are superb."

"Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests"

"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"Only an overnight stay but everyone was most kind and attentive which made me and my very small four legged company feel very much at home... thank you."

"The room was spacious and the hotel has plenty of parking. The breakfast was very good and the staff really friendly. We enjoyed our stay and would definitely recommend."

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers"

"Staff were excellent Bar area comfortable and relaxing Breakfast excellent Shower didn’t work properly very hot and water leaked all over floor"

"The Ship has so much character. The staff were friendly and helpful and the rooms were well kept. We highly recommend for a relaxing stay on a very cute strip."

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Went to breakfast at 10am. Some foods not replenished No bread for toast & no hash browns Otherwise good"

"Clean room ,friendly staff , 100% deserve another visit"

"Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️"

"Very nice stay. The room is super nice and with lots of remedies. Staff are super nice. One of my best stay in uk"

"Great room, food and service. Staff went above and beyond. "