"The fact they gave my wife and I a key to the wrong room and we walked in on a man naked in his bed at 2am was a horrible experience for us and him. On top of that they refused to provide any accommodations to this major security breach and failure to both partys in the sense of safety and privacy. We got a simple "sory about that" and "reach out to management and they will take care of you". We did and they ignored us after reaching oit several times. I would not recommend this hotel by any means. God knows what could have happened if that key was given to a horrible person.
Completely disappointed with the entire experience and hotel and lack of responsibility for a massive fail in customer services."