"We stayed for just one night and had no complaints whatsoever. The service was excellent, the staff were friendly, the food was delicious, and we left feeling well-rested. Bed was comfortable. I would recommend it. Although we had a shared bathroom, it was spotless, well-maintained, and perfectly functional—so it didn’t affect our stay at all. Lovely atmosphere, fantastic beer garden, overall great.
"
"Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again "
"Booked for an overnight stay in Ipswich for early morning appointment. The hotel was central close to local bus terminus and close to a wide range of restaurants and bars. The hotel staff were friendly and helpful the rooms clean, quiet, and with good facilities. A little small but fantastic value for money and ideal for an overnight stay"
"The room was clean and comfortable. We had a nice view of the countryside even though we were not facing the sea.
The staff were nice and friendly.
The only downside was that the parking facilities were quite limited and the space was always tight."
"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."
"We were so impressed with the standard of service we received - thanks to all the staff! We requested an early check in so that we could get changed in time for going to a wedding nearby, and nothing was a problem. The welcome we received each time we returned to the hotel was warm and genuine. The breakfast was delicious too. Again, it was no problem at all when we requested some vegan items. Nothing and no one could have been better!"
"Booked at last minute but so much better than we first thought, rooms were immaculate, clean and with perfect air conditioning. Managed to get a parking space but it’s worth noting the car park is small and £10 a night. Booking breakfast in advance was worth it and good range of options, only criticism would be the orange juice was not actual orange juice but a very minor point.
Would definitely recommend."
"So pleased I found this little gem. Lovely team of people, so cheerful, friendly, hardy, and welcoming, they obviously loved their jobs. My room felt fresh, was tastefully decorated, with a spacious en-suite, super comfortable king sized bed, and stable doors that opened out to a couple of steps down to my own terrace area.
I wish I was staying longer. "
"Comfortable room with excellent tea making supplies - and a good sized mug each! The floor fan was useful as it was very warm. The hotel kindly allowed a later check out with a prompt and polite response to our request. Check in was efficient and simple. The evening meal was superb - great value and the pavlova! Wow! Chef’s kiss! All in all - a beautiful historic building and a really enjoyable stay. We will return I am sure. "
"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "
"Such a friendly welcome & a really great stay in Woodbridge with gorgeous views up the Deben. Breakfast was really lively. Would definately come back "
